Enthusiastic professional with over three years of experience in the automotive finance industry. Known for assessing risk and building unique solutions that provide value to the client and the company. Passionate worker with excellent communication skills, proven ability to build professional relationships, manage and facilitate change. Aggressively pursues goals with an intense commitment to excellence.
• Perfect Attendance
• AVP Spotlight
• Relationship with co-workers and managers
• Record Maintenance
• Motivation of Team Members • Task-oriented and team smart Strategic
• Motivated by other success
• Maintaining Daily Production
• IT Skills
•Microsoft Applications: Microsoft Word, Excel, PowerPoint; Proficiency in Typing 55 WPM
• AS400 Skill
• CTI Skill
• EPRO Skill
• Committed to completing tasks thoroughly and within deadline
● Trained new team members.
● Served as professional customer service personnel.
● Maintained return items, helped with gift registry, and answered phone calls.
● Consulted with customers, supervisors, and managers solving customer related issues.
● Responsible for processing necessary government forms and anti-fraud documentation.
● Awards: Employee of the month.
● Accepting multiple forms of payment.
● Work individually and in teams and multitask.
● Informing customers about available products and services.
● Trained new team members; managed relationship with staffs.
● Completing, processing, and maintaining applicable paperwork and records.
● Ensuring that customers have a fun, safe and clean environment in which to shop.
● Answering customer questions regarding the products, services financing and savings opportunities.
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