Account Manager focused on matching customer needs with company goals and products looking to turn over 18 years of sales experience into selling products that will leave my customers walking away satisfied. Excels at building loyal customers to achieve both short and long-term organization sales goals. Believes consistency and dedication build the most successful business partnerships.
Prospecting and cold calling
Skilled in MS Office
Proven sales track record
Upselling and consultative selling
Strong deal closer
Exceptional customer service skills
06/2004 to Current
Account RepresentativeOnline Publishers, Inc － Lancaster, PA
Manage prospects by cold calling for clients while maintaining existing business. Focus is on selling and working with clients targeting baby boomers, seniors, and women through print and online sales.
Responsibilities include writing proposals and sales contracts, clerical office duties such as customer service, assist in collections, obtaining credit information, explain policies and services available; explain rates and ad submission procedures.
Managed a portfolio of accounts generating revenue ranging from $180,000 to $300,000 in annual sales.
Outside sales/account representative for Simply-Funds Fundraising products. Products included Gianni's Pizza, Fun Snacks With a Twist, and their Sensationally Sweet Dessert Line. Dedication and self discipline allowed me to effectively work from my home office to develop the assigned territory.
Analyzed accounts; produced summary reports, maintained communications with existing customers and grew the customer base.
03/1998 to 04/2003
Bailment Pool SpecialistLancaster Truck Bodies － Lancaster, PA
Managed the company's Chevrolet and GMC bailment pool(s) (acting as liaison between automotive dealers and Lancaster Truck Bodies). This included ordering and maintaining appropriate inventory levels, quoting customers, submitting customer orders, tracking their progress and predicting industry trends.
Inside salesperson assisting the outside sales team to promote the bailment pool and additional company products. Met with existing and potential clients to further develop and strengthen relationships.
MarketingMillersville University － Millersville, PennsylvaniaMarketing
Consumer Behavior, Statistics, Research Methods, Advertising, Principles of Marketing, Organizational Management, Psychology
Experience in Microsoft Word, Goldmine, Quik Quote, ACT, Excel, web browsing, Organizational Development, Research, Social Networking, and Customer Service.