Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Leadership-trained Accounts Receivable/Payables Supervisor/ Payroll specialist with extensive knowledge of Accounts reconciliations, Deposits, Chargebacks, Credits with Customer service and Payroll background with 11+ years of experience. Successful at balancing workloads between delegation, supervision and individual high-level accounts while creating eloquent, detailed reports and guiding a team of up to 7 accountants . Looking to bring thorough knowledge into a long term position/company.

  • Bookkeeping, A.R, Account reconciliations, payroll, Credit Card accounts
  • Chargebacks
  • Organized Professional, very detailed oriented
  • Personnel training and development
  • Invoice, credit memo , Tracking , processing and boxing orders
  • Knowledgeable in MAS 200, Microsoft office, Word, Excel, Powerpoint
  • Proven leadership/ Management skills
  • Customer service Excellence, Answering and directing calls.
  • Resourceful. Problem solver
  • Ability to work in a fast paced, Time sensitive Environment
  • Work well with a team and without supervision
  • Maintained Amazon online accounts for Products
  • Quick Learner, Multi-tasker
  • Always willing to learn
  • Small Medical terminology knowledge and healthcare
  • Verifying Licensing for new accounts ,Wholesalers, Pharmacies, Physicals
09/2019 to Current Account Receivables/ Payables/Payroll Specialist National Apothecary Solutions | City, STATE,
  • Prepared accurate financial reports each month by collecting, analyzing and summarizing account information.
  • Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.
  • Reviewed purchase documents and company receipts for reconciliation with statements.
  • Resolved vendor and employee inquiries about invoices and purchases quickly through research.
  • Alleviated financial discrepancies by preparing bank reconciliations, managing field audits and reviewing accounting records for accuracy.
  • Tracked employee time and attendance for payroll.
  • Processed customer payments and set up payment plans.
  • Verified vendor accounts by reviewing documentation, rectifying issues and contacting account holders.
  • Prepared and mailed client invoices within expected timeframes to promote likelihood of on-time payments.
  • Implemented program to create daily spreadsheets and streamline financial reporting.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Educated customers on special pricing opportunities and company offerings.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Prepared monthly and year-end closing statements, financial documents and invoices.
  • Balanced reports and batch summaries to submit for approval.
  • Onboarded new employees in time reporting and payroll systems.
  • Processed rehires, transfers, terminations, garnishments and withholdings.
  • Followed IRS guidelines and state regulations when submitting payroll taxes.
  • Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.
  • Prepared purchase orders and expense reports.
  • Responded to employee inquiries regarding payroll and timekeeping.
12/2010 to 09/2019 Receptionist/ A.R Dept./ Customer Sera. Supervisor Stratus Pharmaceuticals Inc. | City, STATE,
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Directed clients to appropriate personnel to address concerns, resolved complaints or answered account-related questions.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Reconciled accounts receivable and prepared income summary reports and cash reports.
  • Assisted with time-sensitive functions, including recording credit memos, processing invoices and completing month-end reports.
  • Calculated estimated weekly invoicing, prepared and posted payments and followed up on all aged receivables.
  • Resolved collections by examining customer payments, payment history and coordinating contact with collections
  • Reached out to vendors and customers in order to resolve account problems.
  • Recorded cash, checks and credit card transactions to complete customer payments.
  • Maintained current understanding of state and federal accounting procedures to prevent any legal or compliance issues.
  • Entered purchase orders, Prepared picking sheets for warehouse staff to fulfill orders, EDI orders, transmission reports.
  • Issued credit memos to customers.
  • Processed returned , short-dated, expired products.
  • Handled Damages received or Shortages.
  • Entered chargebacks, issued and entered all Deposits for company
  • As well cross trained in warehouse, verifying lot numbers and shipping and packaging boxes to be shipped to wholesalers.
  • Payroll knowledge ( ADP)
  • Trained newly hired employees on product knowledge and how company process and department and created training manual for all to use as reference guide.
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
  • Coached other employees in effective customer service and successful selling techniques.
11/2008 to 08/2010 Sales Floor Associate/ Cashier Victoria Secret | City, STATE,
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Provided every customer with professional and polite support for sales and service needs.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Planned and executed innovative merchandising to promote visibility on target products.
  • Offered coupons and special deals to increase quantity of customer spending
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Provided customers with unparalleled service and support for both in stock and back-ordered items, including placing special orders and calling other stores to find desired merchandise.
  • Consistently met or exceeded sales quotas .
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Provided outstanding customer service to customers daily, increasing customer service feedback scores .
  • Answered questions about current promotions and resolved issues according to store policies.
  • Reduced store theft by observing customers, identifying security risks
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
01/2008 to 11/2008 Cashier/ Server Pei Wei Asian Kitchen | City, STATE,
  • Maintain the cleanliness of the sales floor and cash wrap area
  • Restock the sales floor and complete other department duties , as necessary
  • Closed out food and beverage bills/receipts by accepting all forms of payment from the customers.
  • Deliver exceptional service by greeting and serving customers.
  • Support other areas/departments as needed, such as answering telephones, taking orders, and completing financial transactions.
  • Managed large sums of money daily .
  • Monitored the status of placed orders and encourage faster preparations.
  • Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment.
  • Rotated stock items and ingredients to maintain efficiency and freshness.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Offered product samples, answered questions and suggested products.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Placed reservations through phone and email .
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Education and Training
Expected in 06/2008 High School Diploma | Miami Sunset Senior High School, Miami, FL GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Formatting
  • Length
  • Typos

Resume Overview

School Attended

  • Miami Sunset Senior High School

Job Titles Held:

  • Account Receivables/ Payables/Payroll Specialist
  • Receptionist/ A.R Dept./ Customer Sera. Supervisor
  • Sales Floor Associate/ Cashier
  • Cashier/ Server


  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: