History of being an effective team member; Client-focused, successful in preparing documents, answering customers requests; Highly organized and detail-oriented professional.
Financials Specialist - IPB U.S. Operations-Account Opening –Quality Control
Perform a quality review of the client's IPB U.S. Banking Account applications to ensure compliance with regulatory, legal and Citi policy requirements after the client on boarding process has been completed and the KYC profile has been completed; responsible to record deficiencies and manage the communication of the application issues to the IPB U.S. Sales Client Engagement team; responsible for performing Account titles maintenance request to add and remove signers.
Researched and resolved customer issues on personal savings, checking and investments accounts; prepared templates of Bank Reference Letter, Advice Confirmation and Notice Letters; processed block/unblock accounts, address changes, statements and travel suppression; active part of Brazil & Argentina Tax Amnesty Project preparing swift messages templates and letters.
Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement. Collected and organized documents necessary to renew the school NATEF/ASE Certification; responsible to process Work Orders for the Automotive Technology Career.
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