account manager ii resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Accomplished Accounts Payable Clerk with a high degree of professionalism and strong problem resolution capabilities. Maintains 100% accuracy in processing invoices.
  • Accounts receivable professional
  • Performance Management
  • Complex problem solving
  • Training & Development
  • Coaching & Mentoring
  • Detailed Oriented
  • Productivity Improvements
  • Microsoft Word, Excel, PowerPoint, and Outlook
  • Windows; Quick Books Certified, Certified Bookkeeper
  • Strong communication skills
  • Effective time management
  • Accounts payable
  • I-9 documentation
  • Microsoft applications
  • Time management
Researched and resolved billing problems that had been previously missed which resulted in receiving over $200k in past invoices.
Account Manager II, 05/2014 to 07/2016
Keurig Dr PepperRogers, AR,
  • Provide excellent customer service in resolving payroll related issues for assigned/unassigned clients.
  • Assisting with processing payroll for weekly, bi-weekly, semi-monthly, monthly, semi-annual and annual pay frequencies.
  • Assist and resolve all payroll related issue Responsible for answering emails and all voice-mails before days ends with resolution or acknowledgment Assisted clients with Payroll Tax issues Assisted clients with garnishment orders, child support orders, levy (state and federal).
Senior Support and Service Representative, 10/2011 to 02/2014
A1 AutoOlathe, KS,
  • Provide superior customer satisfaction in an effort to achieve customer desired results.
  • Responds to customer inquiries, resolves issues and processes customer requests.
  • Work with customers to perform retention activities to save said customers.
  • Resolves system issues for customers.
  • Consistently achieves /surpasses team goals in issue resolution, customer satisfaction/customer interactions.
Accounting Clerk, 05/2009 to 04/2010
Peak Alarm CompanyPark City, UT,
  • Responsibilities include data entry of monies collected from the sales floor.
  • Office maintenance and some personnel duties.
Accounts Receivable, 01/2007 to 02/2009
  • Duties for Accounts Payable included performing functions such as data entry of invoices received from vendor, paying vendors, maintaining accounts payable.
  • Duties for Accounts Receivables included preparing invoices, making collection calls, preparing cash receipts.
  • Assisting accountant with reconciliation and month-end closing.
  • Payroll processing - 100+ employees Assisted with payroll filings, (941, 940 (federal) and Illinois payroll tax forms) - also includes amended forms.
Grocery Supervisor/Team Lead, to
, ,
  • Responsible for scheduling.
  • Report preparation for managerial meetings.
CPP Testing,: , Expected in October 2016
Robert Morris University - Chicago, Illinois
accountant, accounts payable, Accounts Receivables, Bookkeeper, bi, cash receipts, Coaching, clients, customer satisfaction, excellent customer service, customer service, data entry, forms, preparing invoices, managerial, meetings, Mentoring, Excel, Office, Outlook, PowerPoint, Windows, Microsoft Word, month-end closing, organizational skills, Payroll, processing payroll, Payroll processing, Performance Management, personnel, processes, Quick Books Certified, sales, scheduling, Troubleshooting, Visual Merchandising

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Resume Overview

School Attended

  • Robert Morris University

Job Titles Held:

  • Account Manager II
  • Senior Support and Service Representative
  • Accounting Clerk
  • Accounts Receivable
  • Grocery Supervisor/Team Lead


  • CPP Testing,

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