Dynamic and highly qualified customer service representative with extensive knowledge of accounting principles. I also have a background in culinary arts with certifications in such.
General Credit Accounts
My responsibilities as an account manager were mainly to assist card members with their late payments. Usually card members that came to my department were experiencing some form of financial hardship, causing them to fall delinquent on their monthly payments. I had resources to get them help with their other bills as well as in-house programs to help them with their Discover Card payments. I've reached level 3 of 5 in Collections.
As a racker, it was my job to make sure the product was moved onto the conveyor belt effectively and without being damaged. I worked closely with other members of my team to achieve a certain quota per day and meet the business standard. Often time, my team and I finished much before we needed to, allowing us more down time to ourselves.
Aside from the general studies, I entered and completed 2 courses in Culinary Arts and 1 in Computer Skills.
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