Accomplished and motivated sales professional offering nearly 25 years of account management experience. Demonstrated track record of building lasting business partnerships with hundreds of low, medium, and high profile clients. Understands that being organized and responsive with consistent dedication, communication, and dependable follow through are key strategic efforts required for strong customer relations.
Well accomplished sales strategist who excels at creating tailored service, upgrade, and capital plan solutions to close more business and increase sales volume by helping clients with their specific needs.
Driven Account Manager successful at consulting, developing, and implementing customized options for existing and prospective customers by creating and prioritizing budgets for larger purchases for both short and long term growth.
Managed a portfolio of 220 up to 981 accounts, which generated an average growth of 10% or more annually over the last 12 years. Grew customer base annually by approximately $11,500/ month in net account billing.
Consistently met or exceeded expectations for conversions, recovery, and repair sales annually.
Averaged 80-90% success rate with converting new customers into long term customers with automatically renewing contracts.
Managed 300+ customer accounts including downtown Charlotte and surrounding area.
Successfully managed multi-million dollar modernization projects.
Responsible for contract management of maintenance portfolio exceeding $300,000 in monthly billing.
Responsible for running 2 to 3 sales leads daily.
Closed 90% of leads with a total sales volume equivalent to all other sales representatives combined.
Asked to train other sales representative as a result of hit rate.
Equivalent to Associates Degree.
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