Creative and resourceful customer service professional talented at quickly mastering new skills and processing new information. Diplomatic and gracious with a desire to deliver exceptional customer service.
Focused customer service background in large tour company all the way to personalized customer service of online advertising for non-profit entities.
Providing on-line advertising support to non-profit entities. Working with the non-profit to qualify them for advertising grants with on-line advertising. Then providing them with advertising support. This includes weekly reports, calls, writing ads and advertising adjustments to best use the budget given the non-profit.
Provided personal care management to senior citizens that were no longer to care for themselves. In providing them with personalized, focused care they would be able to 'age' in place.
I would provide personal care from hygiene to light house cleaning in a focused short visit format. I would spend less than a hour in their home 2-3 times a day giving them the safety they needed while letting them still live an independent life style.
Resident aide in a senior living community. Provide residents with medication, meal, and hygiene reminders. Take time to communicate with residents. Assist with daily living.
I did many jobs with this employer. I worked the Front end: closing cashier, answering phones as needed, customer service, night stock, Bakery: breaking down cases, packaging up leftover product for next day sale, deep cleaning the bakery area. Produce: cut fruit preparation, packaging, pricing and stocking of fresh cut fruit.
It was my responsibly to coordinate the distribution and collection of customer surveys in all four of the cities we offered tours in. I would then enter the surveys into our system, creating reports for the President and Vice Presidents of the company. If I were to see a possible problem, I was to point it out in my reports along with possible solutions. As my responsibilities allowed I would help to cover phones, customer service, and additional paperwork. Near the end of my seasonal contract I also helped with the companies local gift shop as needed. I also gave overall support to operations managers as needed.
NOTE: Known by previous name Tina Childress
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