account manager resume example with 15+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Organized Team Leader with exceptional ability to build positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership.
Skills
Budget development, Staffing
Cold calling, Trouble shooting
Contract Negotiations
Presentations
Performance improvement
Key performance indicators
Staff education and training
Business/Revenue Growth
Events Logistics Planning/Coordination
Business development
Logistics
Cost analysis
Employee Evaluation
Sales expertise
Account management
Daily workflow improvement
Purchasing
Education
Institute of Culinary EducationNew York, NYExpected in ā āCulinary Arts Diploma: - GPA:
George Mason UniversityFairfax, VAExpected in ā āBachelor of Arts:History / English - GPA:
Work History
Mygrant Glass - Account Manager Compton, CA, 01/2008 - 06/2020
Maintained 80+ plus accounts for a major food distribution company, including restaurants, catering companies, and retail accounts in total of $8 million annual sales revenue.
Reached and surpassed key operational and financial goals by utilizing all tools made available and recognizing KPIs within the industry.
Created new accounts thru cold calling, established relationships with contacts in the food industry and thru sales leads obtained from industry publications and interested parties (averaged at least 25 new accounts per year for last 11 years).
Assisted customers in menu development and food costs, concentrating on decreasing overall food costs to less than 30% without sacrificing quality.
Created national buying programs for customers with multiple locations in the United States thru price deviations, rebates and cost analysis to ensure exceptional service and product while decreasing overall food costs.
Oversaw all A/R aspects of accounts, maintaining a DSO of less than 45 days.
Was a key member of company focus group, assisting in determining the potential sales and growth of new products while determining which items to replace and/or streamline to be more competitive in the market.
Monitored and evaluated industry trends and customer drivers and met regularly with management and sales team to discuss strategy.
Managed customer proposal response processes, including detailed RFP requirements, content creation, and inputs from various sources.
Generated new leads, identified and contacted decision-makers, screened potential business opportunities, selected the deals in line with strategies, and led and facilitated pitch logistics.
Developed and implemented overarching outbound sales and business development strategies, sales processes, structures, and best practices based on individual salespersonās style.
Supported deal structure and pricing with business value analysis; negotiated prices for proactive bids and proposals.
Maintained and shared professional knowledge through education, networking, events, and presentations.
Schlotzsky's Deli - Assistant Manager Lanse, MI, 10/2005 - 04/2007
Oversaw all financial aspects for the restaurant, i.e. payroll, accounts payable, accounts receivable, and investor distribution.
Oversaw labor and foods cost control by costing menu items and creating pricing contracts.
Booked and managed logistics for events held both on and off site, i.e. site selection, equipment rental, staffing, and menu planning.
General point person during day hours, trouble shooting any problems that occurred during any given day in a prominent restaurant.
Supported staff development and goal attainment by focusing on skill development and job satisfaction.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
Submitted reports to senior management to aid in business decision-making and planning.
INSTITUTE OF CULINARY EDUCATION - Purchasing Supervisor/Chef Assistant City, STATE, 05/2004 - 10/2005
Oversaw the purchase, distribution, inventory and maintenance of both food products and equipment utilized by professional classes, recreational classes and special events.
Specifically purchased and maintained the equipment for a professional cooking school, working with vendors (such as OXO, ALL CLAD and WUSTHOF as a test kitchen for their products) and creating a streamlined layout for all class cages and the department storage area.
Trained and supervised a staff of sixty [60] stagiaires.
Worked with professional chef-instructors in preparation and instructing participants during hands-on cooking parties and recreational classes.
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