Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Account Manager with 5+ years of experience in managing accounts, providing customer service, and sales with business-to-business clients. I will bring an extremely hard working and self-motivated attitude with an. I possess an immense dedication to my career and want to attain a remote job position for a healthier and more flexible lifestyle. I have consistently received positive feedback and praise from my management, higher leadership, customers, and co-workers throughout my career. I will be glad to provide character references upon request.

  • Self-motivated and initiative.
  • Great with time management and excellent organizational skills.
  • Flexible and able to learn new roles and take on more responsibilities as needed.
  • Can work under pressure and meet deadlines while staying attentive to detail.
  • Able to balance projects efficiently and work in a constantly changing environment while learning new programs and processes.
  • Capable of working independently but also as part of a team.
  • Microsoft and Excel efficient.
  • Salesforce, HubSpot, SalesLoft, and many other marketing and sales CRM software’s.
  • Familiar with HR and Payroll programs such as APS, ADP, Intuit, Zenefits, BambooHR, and Gusto.
  • Tech savvy.
  • Administrative Assistant, Reading
  • ADP, Receiving
  • APS, Sales
  • Auditing, Self-motivated
  • B2B, Supervision
  • Balance, Teaching
  • Closing, Phone
  • CRM, Time management
  • Clients, Tutoring
  • Client, Website
  • Customer service, Written communication
  • Delivery
  • Directing
  • Driving
  • Filing
  • Forms
  • HR
  • Inventory
  • Marketing
  • Market
  • Marketing materials
  • Math
  • Excel
  • Microsoft Office
  • Office
  • Organizational skills
  • Payroll
  • Problem resolution
  • Processes
Work History
09/2018 to Current
Account Manager Ribbon Home Charlotte, NC,
  • Single point of contact for 48 accounts in business-to-business sales.
  • Through my performance and building solid relationships with my customers, VT assigned me their top account while trusting me with another 6 accounts in their top 20.
  • Since working at VT, I have been honored with 2 awards for my high level of customer service and work ethic while receiving a kudos from our Vice President, Ann Duebner.
  • My job responsibilities are: - Cultivate multiple projects concurrently as required.
  • Understand and apply the industry standards and requirements to projects.
  • Resolve conflicts and identify issues with projects while providing solutions or corrections.
  • Work individually while engaging with other team members and department managers.
  • Correspond with customers, architects, distributors, and job superintendents to resolve conflicts between the desired outcome and the state and federal building codes and regulations.
  • Oversee orders are complete, accurate, and on time to meet scheduled delivery and achieve the contracted completion date.
  • Facilitate customized, detailed, and accurate cost estimates for projects.
  • Track follow-up’s and assist the customer with submittal information.
  • Foster relationships within the customer base.
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
04/2017 to 09/2018
Sales Consultant Toll Brothers Inc. Jupiter, FL,
  • Operated with the public and B2B accounts to enhance sales while providing exceptional customer service and problem resolution.
  • I accelerated at my sales goals and was continuously in the top 10% of my region.
  • I also built a dedicated client base with returning customers seeking out my help and services.
  • I was called to: - Delegate the store in a positive manner while building a thriving customer base.
  • Discovered accounts, generated product interest, and delivered quarterly quotas by closing sales.
  • Contributed to bank deposits and auditing inventory.
  • Understand the client’s needs as it was essential to driving growth.
01/2016 to 12/2016
Inside Sales and Marketing Rep APS Payroll City, STATE,
  • Developed a market segment while promoting products and services to potential and existing clients in B2B sales.
  • Throughout my time with APS, I learned how to use several different forms of HR and payroll software while also keeping current with laws, regulations, and industry standards.
  • Part of my daily routine included generating qualified leads, outbound/inbound calling, creating new market strategies, educating customers on our capabilities, and helped create marketing materials for our website and social media purposes.
  • This job required: - To be extremely organized, self-motivated, and initiative.
  • Constant willingness to learn and stay up to date on product knowledge and new programs.
  • Strong written communication.
08/2011 to 12/2015
Substitute Teacher & Administrative Assistant Evangel Christian Academy City, STATE,
  • My job responsibilities required the supervision, care, and teaching of elementary aged children from 1st-8th grades.
  • I also participated in an after school tutoring program for reading and math.
  • When I was not subbing, I worked in the office as an Administrative Assistant.
  • My tasks included: - Answering and directing phone calls while greeting and directing visitors.
  • Prepared and maintained reports and records, such as business transactions.
  • Tracked and supervised attendance, such as absences and tardiness.
  • Maintained filing, inventory, and mailing in-box/out-box.
  • Entering information into a mass student information system while generating lists, rosters, and reports as needed.
  • Used software programs like Microsoft Office and Excel to enter, retrieve, or archive information.
  • Character references available upon request.
Expected in
Bachelor's Degree: General Studies, business administration
Louisiana Tech University - Shreveport, LA
Graduated on the Dean’s List.

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