Account Manager with 5+ years of experience in managing accounts, providing customer service, and sales with business-to-business clients. I will bring an extremely hard working and self-motivated attitude with an. I possess an immense dedication to my career and want to attain a remote job position for a healthier and more flexible lifestyle. I have consistently received positive feedback and praise from my management, higher leadership, customers, and co-workers throughout my career. I will be glad to provide character references upon request.
Skills
Self-motivated and initiative.
Great with time management and excellent organizational skills.
Flexible and able to learn new roles and take on more responsibilities as needed.
Can work under pressure and meet deadlines while staying attentive to detail.
Able to balance projects efficiently and work in a constantly changing environment while learning new programs and processes.
Capable of working independently but also as part of a team.
TECHNICAL SKILLS
Microsoft and Excel efficient.
Salesforce, HubSpot, SalesLoft, and many other marketing and sales CRM software’s.
Familiar with HR and Payroll programs such as APS, ADP, Intuit, Zenefits, BambooHR, and Gusto.
Tech savvy.
Administrative Assistant, Reading
ADP, Receiving
APS, Sales
Auditing, Self-motivated
B2B, Supervision
Balance, Teaching
Closing, Phone
CRM, Time management
Clients, Tutoring
Client, Website
Customer service, Written communication
Delivery
Directing
Driving
Filing
Forms
HR
Inventory
Marketing
Market
Marketing materials
Math
Excel
Microsoft Office
Office
Organizational skills
Payroll
Problem resolution
Processes
Work History
09/2018 to Current
Account ManagerRibbon Home – Charlotte, NC,
Single point of contact for 48 accounts in business-to-business sales.
Through my performance and building solid relationships with my customers, VT assigned me their top account while trusting me with another 6 accounts in their top 20.
Since working at VT, I have been honored with 2 awards for my high level of customer service and work ethic while receiving a kudos from our Vice President, Ann Duebner.
My job responsibilities are: - Cultivate multiple projects concurrently as required.
Understand and apply the industry standards and requirements to projects.
Resolve conflicts and identify issues with projects while providing solutions or corrections.
Work individually while engaging with other team members and department managers.
Correspond with customers, architects, distributors, and job superintendents to resolve conflicts between the desired outcome and the state and federal building codes and regulations.
Oversee orders are complete, accurate, and on time to meet scheduled delivery and achieve the contracted completion date.
Facilitate customized, detailed, and accurate cost estimates for projects.
Track follow-up’s and assist the customer with submittal information.
Foster relationships within the customer base.
Built and strengthened relationships with new and existing accounts to drive revenue growth.
04/2017 to 09/2018
Sales ConsultantToll Brothers Inc. – Jupiter, FL,
Operated with the public and B2B accounts to enhance sales while providing exceptional customer service and problem resolution.
I accelerated at my sales goals and was continuously in the top 10% of my region.
I also built a dedicated client base with returning customers seeking out my help and services.
I was called to:
- Delegate the store in a positive manner while building a thriving customer base.
Discovered accounts, generated product interest, and delivered quarterly quotas by closing sales.
Contributed to bank deposits and auditing inventory.
Understand the client’s needs as it was essential to driving growth.
01/2016 to 12/2016
Inside Sales and Marketing RepAPS Payroll – City, STATE,
Developed a market segment while promoting products and services to potential and existing clients in B2B sales.
Throughout my time with APS, I learned how to use several different forms of HR and payroll software while also keeping current with laws, regulations, and industry standards.
Part of my daily routine included generating qualified leads, outbound/inbound calling, creating new market strategies, educating customers on our capabilities, and helped create marketing materials for our website and social media purposes.
This job required:
- To be extremely organized, self-motivated, and initiative.
Constant willingness to learn and stay up to date on product knowledge and new programs.
Strong written communication.
08/2011 to 12/2015
Substitute Teacher & Administrative AssistantEvangel Christian Academy – City, STATE,
My job responsibilities required the supervision, care, and teaching of elementary aged children from 1st-8th grades.
I also participated in an after school tutoring program for reading and math.
When I was not subbing, I worked in the office as an Administrative Assistant.
My tasks included:
- Answering and directing phone calls while greeting and directing visitors.
Prepared and maintained reports and records, such as business transactions.
Tracked and supervised attendance, such as absences and tardiness.
Maintained filing, inventory, and mailing in-box/out-box.
Entering information into a mass student information system while generating lists, rosters, and reports as needed.
Used software programs like Microsoft Office and Excel to enter, retrieve, or archive information.
Character references available upon request.
Education
Expected in
Bachelor's Degree: General Studies, business administration Louisiana Tech University - Shreveport, LA GPA: Graduated on the Dean’s List.
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