Objective: To bring to your organization enthusiasm, dedication, responsibility, and great work ethic,
combined with a desire to work an environment that will challenge me further; while allowing me to
contribute to the continued growth and success of the organization.
Bilingual English, Spanish
Strong Interpersonal Skills
Excellent Work Ethic
A/R Monitoring of 1500 + accounts, bill re-submissions to claims administrators, lien negotiations, work hand in hand with litigation representatives, medical records maintenance, persistent follow up on outstanding balance/offers, daily generated spreadsheet follow up, collections, maintain high productivity quota, provide courteous/efficient responses to firms, maintain accounts based on age/events, sort correspondence, generate letters and legal documents reflecting accurate information, heavy team-centric work enviroment, consecutively top 4 of 37 collectors, trained in less than a month, suprassed monthly production expectaions 3 months and running.
Prime responsibilities are to verify and investigate information of debts and settlements to determine reasons
for non payment and recommend strategies for recovery, maintained all patient account balances within
required time-frame, monitored all delinquent accounts and managed collection activities, assisted to resolve
billing issues for patients through regular inquires, performed medical collection activities for established
guidelines, ensured compliance to HIPPA Laws and federal regulations, coordinated with insurance carriers to
develop all correspondences, provided assistance to all patients for collection processes.
Generated business for marine sales department, helped to exceed sales quotas and developed referral clientele,
confirmed appointments, assisted in the process of finalized deals and use consultative selling skills to
identify opportunities, overcome objections, build relationships and turn cold canvassing into sales to drive
business growths, capitalize on new revenue potential, and manage all aspects of daily business operations.
Responsible for the application process in regards to purchase proposals of automobile loans, demonstrated
listings and products to potential customers, helped to increase gross and car volume for company, assisted in
finance department with contracts, disclosures, aftermarket products, gap insurance, lo-jack systems and warranties.
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