Motivated Sales Account Manager specializing in budgeting, project management and staff training and development. Thoroughly understands client preferences and needs, and effectively manages sales teams to optimize customer satisfaction and boost sales.
Managed a portfolio of numerous accounts, which generated about $2,000 in revenue per month
Scheduled an average of twelve appointments per day.
Upsold add-on services to existing customers.
Grew a consistent customer base.
Completed on average sixty daily outbound calls generating in face to face meetings and consultations.
Collaborated with other account managers to prepare and deliver performance updates and quarterly business reviews.
Wrote, proofed and edited sales proposals and correspondence.
Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments.
Addressed customer questions and concerns regarding products, prices and availability.
Trained sales teams on educational products at seminars and special events.
Answered customers' questions about products prices, availability, uses and credit terms.
Determined the cost and pricing of proposals and bids.Worked closely with company executives to identify new business opportunities, securing [Opportunity description].
Planned, created and delivered telephony, internet and cable sales presentations.
Estimated and quoted prices, credit and contract terms, warranties and delivery dates.
Negotiated details of contracts and payments and prepared sales contracts and order forms.
Gathered all relevant materials for bid processes and coordinated bidding and contract approval.
Recommended and helped customers select merchandise based on their needs.
Confirmed that appropriate changes were made to resolve customers' problems.
Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.
Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.
Informed customers about sales and promotions in a friendly and engaging manner.
Processed up to thirty customer orders per day.
Tracked down sources of special products and services to meet customers' special needs.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Trained new employees on company customer service policies and service level standards.
Planned travel arrangements for executives and staff.
Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Designed electronic file systems and maintained electronic and paper files.
Handled all media and public relations inquiries.
Maintained the front desk and reception area in a neat and organized fashion.
Served as central point of contact for all outside vendors needing to gain access to the building.
Planned meetings and prepared conference rooms.
Wrote reports and correspondence from dictation and handwritten notes.
Maintained an up-to-date department organizational chart.
Dispersed incoming mail to correct recipients throughout the office.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Properly routed agreements, contracts and invoices through the signature process.
Received and distributed faxes and mail in a timely manner.
Received and screened a high volume of internal and external communications, including email and mail.
Managed daily office operations and maintenance of equipment.
Sales Software: Salesforce.com]
Desktop Publishing Software: Photoshop, Illustrator, HTML
Companies Worked For:
Job Titles Held:
Where can I find a Suddenlink Communications Account Manager resume example in Lubbock, Texas ?
This is an actual resume example of a Account Manager who works in the Account Management Industry. LiveCareer has 47603 Account Management resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.
© 2019, Bold Limited. All rights reserved.