Self-motivated account manager and sales professional with 20+ years of diverse, high-integrity management and customer service experience. Experiences include positions with one major corporation and small business ownership.
Created strategies to develop and expand existing customer sales, which resulted in an increase in monthly sales.
Earned the Commercial Excellence Award in 2014 for exceeding for operating goal.
Managed a portfolio of 200 - 300 accounts totaling $2.1 million in sales.
Upsold add-on services to existing customers, generating incremental revenue.
Completed on average 50 daily outbound calls generating leads.
Wrote, proofed and edited sales proposals and correspondence.
Ranked as the top sales representatives out of 7 representatives in 2008.
Addressed customer questions and concerns regarding products, prices and availability.
Answered customers' questions about products prices, availability, uses and credit terms.
Planned, created and delivered sales presentations.
Delivered exceptional account service to strengthen customer loyalty.
Estimated and quoted prices, credit and contract terms, warranties and delivery dates.
Negotiated details of contracts and payments and prepared sales contracts and order forms.
Gathered all relevant materials for bid processes and coordinated bidding and contract approval.
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