Competent Customer Service Representative, driven to exceed sales goals and build long-term relationships with customers. Skilled in building bridges and cementing connections with business accounts to serve needs, strengthen loyalty and drive competitive growth. Service-driven team player with record of providing high-quality support. Hardworking, bringing total of four years of experience meeting customer needs via telecommuting roles. Skilled at listening to customers, meeting productivity targets and maintaining current knowledge of company offerings. Offering empathy, reliability and enthusiasm for satisfying customers. Personable Customer Service professional offering over four years of experience resolving account and service concerns for customers. Focused on surpassing expectations and driving team success.
Trained in project and time management with extensive knowledge of Customer Service,
Managed five associates in training and developing talent.
Assigned tasks to associates, tracked progress and updated mangers.
Drives sales by up selling merchandise.
Provided supervision to other associates by training and following up.
Coordinated work schedules of employees for scheduling job duties.
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