LiveCareer-Resume

account manager resume example with 14+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Skills
  • Verbal and Written Communication
  • Sales pipeline development
  • Cold calling expertise
  • Business growth and retention
  • Solution selling
  • Revenue Generation
  • Sales presentations
  • Strategic planning
  • Essity and Incontinence and Skincare Product expertise
  • Contract negotiations
  • Strategic planning skills
  • Analytical skills
Education
Colorado State Universtiy - Global Campus Aurora, CO, Expected in 06/2019 Bachelor of Science : Communication- Organizational Leadership - GPA :
Certifications

Certified Wound Care Marketing Specialist

Work History
Caterpillar - Account Manager
Fort Worth, TX, 08/2015 - Current
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
  • Closed over $[Number] in new sales in [Timeframe].
  • Managed and motivated sales team to increase revenue [Number]% in [Timeframe].
  • Spearheaded successful branding initiatives, sales strategies and public relations approaches to underpin and enhance marketing campaign deployment.
  • Cultivated and maintained strategic alliances with key partners and vendors.
  • Developed positive, performance-based internal sales and marketing culture to include mentoring staff.
  • Organized events and product presentations related to national conferences and conventions.
  • Leveraged direct marketing, industry partnerships and social media platforms to maximize marketing strategy success.
  • Managed sales promotions and marketing strategies on major social media sites.
  • Helped sales and marketing team members continuously improve product knowledge, skill set and career-building potential by motivating strong revenue numbers and continued promotional success.
  • Implemented, executed and strategically expanded business channel partnerships and program initiatives.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Developed and implemented SEO techniques to maximize internet traffic and presence.
  • Performed competitive analyses and adjusted sales and marketing strategies accordingly.
  • Analyzed sales and marketing data for improved strategies.
  • Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Improved account management by predicting potential competitive threats and outlining proactive solutions.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Contributed to annual revenue goals by selling new services and developing new accounts.
  • Identified key entry points to enhance market penetration and effectively analyzed data increase profitability.
  • Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.
  • Capitalized on emerging trends in customer preferences and marketplaces.
  • Listened attentively to client feedback and worked with product development team to introduce new services.
  • Developed highly profitable pipeline based on multiple sales penetration techniques.
  • Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
  • Researched emerging industry trends, new applications, concepts and procedures for clients to update current training curriculum.
  • Liaised between account holders and various departments.
  • Educated clients on new [Product or service] and updated account information to maintain high standards of client service.
  • Recommended brand products to customers, highlighted benefits and redirected objections to secure more than $[Amount] in sales.
  • Managed book of business worth $[Amount] across [Number] accounts.
Caterpillar - Account Manager
Griffin, GA, 06/2014 - 08/2015
  • Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Expanded sales by [Number]% by facilitating client satisfaction and renewing customer relations.
  • Improved account management by predicting potential competitive threats and outlining proactive solutions.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Liaised between account holders and various departments.
  • Contributed to annual revenue goals by selling new services and developing new accounts.
  • Identified key entry points to enhance market penetration and effectively analyzed data increase profitability.
  • Achieved monthly quota and grew sales to $[Amount] within [Timeframe].
  • Negotiated prices for products and freights to decrease overall costs by [Number]%.
  • Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.
Cludo - Sales Manager
Minneapolis, MN, 11/2008 - 05/2014
  • Improved account management by predicting potential competitive threats and outlining proactive solutions.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Contributed to annual revenue goals by selling new services and developing new accounts.
  • Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.
  • Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
  • Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
  • Created effective strategies to target new markets after researching and analyzing competitor behavior.
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Conducted research to target, engage and partner with suppliers, negotiating beneficial, cost-saving deals.
  • Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
  • Improved sales processes to streamline customer acquisition and onboarding strategies.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Initiated new sales and marketing plans for product roll-outs, distribution and media strategy.
  • Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
State Farm Insurance - Licensed Insurance Producer
City, STATE, 01/2007 - 11/2008
  • Regularly exceeded monthly bonus goals on life, auto, and fire policy sales Generated and managed marketing materials and leads Enhanced business retention through excellent customer service Met with clients to review existing policies and upsell new products Guided customers through claim reporting process Attended insurance sales and marketing courses Designated State Farm Bank products specialist (auto loans and mortgage refinancing) Represented agency at tradeshows and events.
  • Provided coverage option information to assist clients in protecting assets.
  • Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Analyzed retention, loss ratio trends and sales volume to identify areas for improvement.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Conducted research on insurance packages and investment options to generate client recommendations.
  • Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of application process.
  • Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
  • Utilized targeted email campaigns and cold calling to increase revenue.

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Resume Overview

School Attended

  • Colorado State Universtiy - Global Campus

Job Titles Held:

  • Account Manager
  • Account Manager
  • Sales Manager
  • Licensed Insurance Producer

Degrees

  • Bachelor of Science

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