ACCOUNT MANAGERJul 2012 - Current AMERICAN ESOTERIC LABORATORIESKnoxville, TN VISIT CLIENTS TO MAINTAIN POSITIVE RELATIONSHIP WITH LAB, WORKED TO RESOLVE ANY ISSUES THEY MAY HAVE INCLUDING BILLING ISSUES, LAB TAT ISSUES, ETC. FILLED IN PHLEBOTOMY WHEN OFFICE DID NOT HAVE COVERAGE. LIS SYSTEM UPDATES.
MEDICAL LAB TECHJul 2001 - Jul 2012 AMERICAN ESOTERIC LABORATORIESKnoxville, TN
Prepared specimens for analysis
Identified abnormal test results and referred them to the Laboratory Manager for further review.
Carefully reviewed test results for accuracy.
Properly calibrated and adjusted malfunctioning equipment to ensure precise test results.
Performed diagnostic and therapeutic laboratory procedures.
Quickly responded to and resolved all customer service issues in a timely manner.
Oversaw the complete identification, confirmation and sensitivities on Microbiology specimens.
Created worksheets and logged samples correctly into the computerized tracking system.
Ordered supplies, obtained pricing and quotes, prepared purchase requests and maintained an organized expense log.
Associate of Applied Science: Medical Laboratory Technology1996 East Tennessee State UniversityJohnson City, TN