In search of opportunity with an expanding company where in I can consistently utilize administrative, leadership, and organizational skill to contribute to its growth.
Directly involve in the sales and distributions of Sprint related products and services; assist customers in establishing and maintaining wireless service; make recommendations according to their needs on features, upgrades, and rate plans as well as offering alternative solutions were appropriate with the objective of satisfying their needs and thus retaining their business; assist with technical hardware and software problems as well as network issues.
Provided administrative support to management team; coordinated new employee orientation process; conducted individualized training on safety compliance; reviewed company personnel policies, benefits, and procedures to employees or job applicants.
Rendered customer service support to inbound callers regarding long distance, calling cards and billing services; processed time sensitive mail inquiries; Explained the benefits of membership and processed applications; handled customer complaints with the highest degree of courtesy and professionalism.
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