Professional with over fifteen years of customer service experience, comfortable with connecting people to the resources that create solutions. Adult Educator and motivator. Knowledgeable of adult learning styles and theoretical approaches relevant to continuing education for adult learners. Bachelor's degree in English Literature. Verbal enthusiast.
Created a digital literacy handbook manual for Seeds of Literacy tutors.
Theoretical approaches to lifelong learning and adult literacy explored.
Coursework in program planning, human behavior, and development.
Coursework includes diversity related classes, dealing with gender, class, and racial differences.
Concentration on multicultural / multiethnic literatures and writers.
Coursework includes Creative Writing and African American Writers
Recipient of CCC Alumni Scholarship Fund
Classroom / teaching experience working with adult students.
Accomplished high sales quotas, completing goals and sales criteria for teams.
Worked directly with site coordinator in non profit agency as an intern.
Serves as direct link between client and agency.
Addresses website / email inquiries for the Plain Dealer newspaper.
Prepares and releases paid advertising space for print.
Proofreads and reviews all print and electronic content for correct grammar and adherence to house style.
Communicates with designers, graphic producers, and ad builders to create a cohesive company voice.
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