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Account Executive Resume Example

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ACCOUNT EXECUTIVE
Executive Profile
I live all of my days with the objective to try and be the change in the world I would like to see therefore. . My objective is... "How Can I HELP YOU?"
Skill Highlights
  • Insurance PPO/HMO
  • Managed Care Plans
  • Care Coordination
  • Admissions/Discharges Marketing and Sales
  • Hospice
  • Hospitals/LTC/Rehab
  • Home Care
  • Health Care Management
  • Long Term Care Insurance
  • Pre-Certs for all Insurances
  • Medicare/Medicaid in 2014
  • Business Operations
  • Team Building
  • Communications
  • Senior Services
  • State Tested Nursing Assistant
  • Medical Terminology
  • Microsoft Office
  • Allscripsts
  • Point Click Care
  • Epic
  • Referral Mngt.
  • Intake
Professional Experience
Account Executive, 12/2012 to 10/2014Company Name － City, State
  • Obtains accurate information from physicians, patient, and referral source regarding the expected discharge plan and communicates this information to the clinical team.
  • Develops referrals from hospitals' social services and discharge planning departments, physicians, case managers, insurance companies and other referral sources.
  • Ensured face to faces and all orders were signed in a timely manner.
  • Verification of insurance, co-pays.
  • Communicated patient's demographics and admission to clinical staff in a timely manner.
  • Acts as a bridge between the referral source and patients to assist in problem solving.
  • Grew Physician base referrals 75% in 6 months.
  • Worked with patients PCP, social workers, and discharge planners.
  • Worked with admissions persons to ensure a safe discharge to home.
  • Coordinated all patients' services such as: PASSPORT Services, rehab and all therapies to ensure patient safety.
  • Develop cooperative relationships with other organizations for exchange of information and services and with community agencies to develop understanding of the programs, products and services of the agency and to increase the organization's services to the community.
  • Develop and implement sales/marketing plan for company product/service offerings, consistent with market analysis, reflecting referral source targets.
  • Assist in the development and coordination of client education programs; provide client educational services as requested.
  • Identify and recommend development of new product/service/niche markets and offerings as well as current product/service enhancements.
  • Maintains up-to-date information, as needed, on specifically assigned competitors.
  • Worked with ACO's to educate and bridge home health services.
  • Utilized and created Microsoft Office on a daily basis.
  • Created spreadsheets to meet report deadlines.
  • Completed SalesPro and many other duties as assigned.
Director of Operations, 09/2006 to 12/2012Company Name － City, State
  • Client Services: Care Coordination: Marketing and Sales: Human Resource: Insurance and Passport Eligibility; Medicaid Spin down; Long Term Care Insurance; Day to day Operations of the home care and nursing assistant school.
  • Built the homecare company's revenue 262% in 28 days.
  • Implemented new programs that would generate new revenue.
  • Responsible for all insurance billing and accounts receivable.
  • Maintained company budgets.
  • Established and maintained all business relationships.
  • Hired and supervised all employees.
  • Scheduled all employees hours based on the need of the patient's.
  • Created and implemented new programs to generate revenue.
  • Created a care coordination program that was implemented by HomeWatch International and HCR Manor Care.
  • Plan, organize, direct and evaluate operations to ensure the provision of adequate and appropriate care and services.
  • Created and established a State Tested Nursing assistant program.
  • Ensure agency is in compliance with all applicable federal, state, and local laws and regulatory agencies.
  • Responsible for fiscal planning, budgeting and management of operations in accordance with established fiscal parameters.
  • Implement governing body directives and ensure that appropriate service policies are developed Establish and maintain effective channels of communication.
  • Ensure program personnel have current clinical information and current practices.
  • Direct and monitor organizational Performance Improvement activities.
  • Ensure staff development including orientation, in-service education, continuing education and evaluation of staff.
  • Assure skilled nursing and other therapeutic services furnished are under the supervision of a R.N.
  • Assure appropriate staff supervision during all operating hours.
  • Assure the development and qualifications for professional services and the assignment of personnel.
  • Ensure the accuracy of public information materials and activities.
  • Inform the staff and professional advisory group of current organizational, community, and industry trends.
  • Along with a host of other Operations and Business duties.
  • Medical Staffing Network (MSN), STNA State Tested Nursing Assistant.
01/2000 to 09/2006City, State
  • Staffing LTC facilities, Rehabs, Hospitals, and Hospices, as a nursing assistant.
  • Traveling nursing from NWOhio, Indiana, and Michigan.
  • Assisted patients with all ADL's Cared for tracheostomy and vent patients Answer patients' call signals.
  • Help patients to eat, dress and bathe Turn and reposition bedridden patients to prevent bedsores Observe patients' conditions Measure and recorded patients outcomes Listen to and record patients' health concerns and report that information Measure patients' vital signs, such as blood pressure and temperature Provide patients with help walking, exercising, and moving in and out of bed Provide patient care by applying dressings and supervising exercise routines Prepare patients for surgery, treatment, or examination.
  • Transport patients to treatment units, using a wheelchair or stretcher Clean rooms and change linens.
Education
STATE TESTED NURSING ASSISTANT-Registry
CERTIFIED SENIOR ADVISOR, Certificate of Certification:1 1State of Ohio － City, State
Business Management,1 1996UNIVERSITY OF TOLEDO － City, StateBusiness Management
Marketing/sales & Operations,1 2012CARE2LEARN UNIVERSITY － City, StateMarketing/sales & Operations Business Ethics, Business Management, Senior Care Coordination, Insurance eligibilities and billing.
Skills
accounts receivable, agency, billing, budgeting, budgets, Business Management, Business Operations, Client, Human Resource, Insurance, Team Building, market analysis, marketing plan, Marketing, materials, Medical Terminology, exchange, Microsoft Office, MSN, Network, Nursing, organizational, personnel, policies, problem solving, safety, Sales, spreadsheets, staff development, staff supervision, Staffing, supervising, supervision
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Resume Overview

School Attended

  • STATE TESTED NURSING ASSISTANT-Registry
  • State of Ohio
  • UNIVERSITY OF TOLEDO
  • CARE2LEARN UNIVERSITY

Job Titles Held:

  • Account Executive
  • Director of Operations

Degrees

  • CERTIFIED SENIOR ADVISOR, Certificate of Certification : 1 1
    Business Management , 1 1996
    Marketing/sales & Operations , 1 2012

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