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Account Executive Resume Example

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ACCOUNT EXECUTIVE
Summary
17+ years of experience as a key contributor in fast-paced manufacturing and liquid pipeline environments. Outstanding project leader with a proven ability to consistently adhere to strict budgets and project timelines. Demonstrated excellence as a strategic advisor and core member of multiple cross-functional teams. Cultivated strong relationships with major clients and stakeholders to maximize revenue and profitability. Recognized for exceeding performance benchmarks and workflow objectives by senior leadership.
Highlights
Microsoft Office programs (Word, Excel, PowerPoint, Access & Outlook) *Ability to work with several operating systems, including Mac OSX, Windows and Linux *Experience with Salesforce, PSPP, Bio-linux, 4Peaks and SPSS0
Experience
May 2014
to
Current
TrueCarSanta Monica, CAAccount Executive
  • Major Accounts Managed the relationship and success of 3 of the top 8 Auto Dealer Groups: AutoNation (1), Group1 (3) and Lithia Motors (8) on the TrueCar platform (Annual revenue approximately 15.7 million) Develop and implement both short and long-term strategic plans for additional acquisition, retention and monetization for each Dealer Group Conducted on-site meetings and trainings to deliver analytics and reporting metrics to top executives of each Group to help strengthen the relationship and growth of the partnership.
  • Increased monetization by 1.3 million in annual revenue for AutoNation from May 2014 to June 2015 by leveraging the benefits of in store training and 360 dealer observation; while preserving Group goals of financial margin and market penetration.
  • Ensure customer satisfaction by responding quickly and accurately to dealer problems, concerns or needs and provide prompt resolutions.
  • Utilized inter-departmental functions to increase my penetration and TrueCar's value proposition for each Group.
  • Exceeded goal in each quarter of working with each Major Dealer Group across all metrics including: revenue growth, retention, and dealer satisfaction.
  • Implemented dealer customer digital footprints and found areas of opportunity to help these Groups maximize their market exposure.
  • Piloted the Dealer Support Retention program and saved approximately 12% of Dealers.
July 2011
to
April 2014
Sr. Account Manager & Account Manager
  • Worked with sales managers to successfully train and onboard new dealers to the TrueCar program Helped grow NY territory by 84% total dealer count and 127 % in revenue; helped grow the New England Territory by 75% total dealer count Develop strong, positive relationships with New York Dealers (330+ accounts) to successfully prioritize and resolve dealer and customer inquiries through phone and email contact Ability to effectively prioritize and execute tasks in a high-pressure environment and national disasters (Hurricane Sandy) Identified and communicated specific solutions to dealer customers to optimize close rate, best practices, and customer satisfaction.
  • Persuasive communicator; use consultative selling skills to identify opportunities, overcome objections, and build rapport.
July 2010
to
July 2011
T-MobileIndianapolis Studio City Northridge, IN CAInterim Store Manager & Retail Sales Leader
  • Managed operational and sales performance of 12 employees across two locations with the ability to thrive in an independent and collaborative work environment.
  • Proactive leader with refined business acumen and exemplary people skills Facilitate a team approach to achieve organizational objectives, increasing productivity and profitability by 89% Coached and developed team to increase revenue from 60% to goal to 114% to goal in one quarter Ranked within top three stores overall for sales metrics in San Fernando Valley Market in 2011 Completed all aspects of management, from operational to driving sales and employee growth (4 employee promotions under my management).
July 2008
to
June 2010
Retail Sales Associate
  • Tenacious negotiator and closer; adept in conveying the benefits of products/services and generating customer interest Mentored two new sales associates that ranked in the top five of Indianapolis South Market in 2010 Achieved 142% of quota for 18 consecutive months while attending college full time Number one retail associate for the Indianapolis South Market in 2009 in revenue, activations & renewals Ranked within top ten associates for the Great Lakes Division in 2009 in revenue and activations.
Education
May 2010
Purdue UniversityIndianapolis, IndianaBachelor of Science: Psychology Industrial Organizational PsychologyGPA: GPA: 3.9Psychology Industrial Organizational Psychology GPA: 3.9
Bachelor of Science: Biology Molecular & Cellular BiologyGPA: GPA: 3.2Biology Molecular & Cellular Biology GPA: 3.2
Skills
approach, benefits, customer satisfaction, driving, email, financial, Linux, Mac, Market, meetings, Access, Excel, Microsoft Office programs, Outlook, PowerPoint, Windows, Word, negotiator, communicator, operating systems, organizational, people skills, Persuasive, rapport, reporting, retail, selling, sales, San, SPSS0, strategic plans, phone
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Resume Overview

Companies Worked For:

  • TrueCar
  • T-Mobile

School Attended

  • Purdue University

Job Titles Held:

  • Account Executive
  • Sr. Account Manager & Account Manager
  • Interim Store Manager & Retail Sales Leader
  • Retail Sales Associate

Degrees

  • Bachelor of Science : Psychology Industrial Organizational Psychology
    Bachelor of Science : Biology Molecular & Cellular Biology

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