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academic success counselor resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Creative Academic Counselor with 35 years of experience providing support to faculty, staff and students. Substantial skills in public relations and marketing. Leads special projects, generates reports and designs retention activities to foster program success.

Goal-oriented Counselor dedicated to strengthening administrative operations to streamline costs and enhance procedures. Cultivate long-lasting relationships with students and staff to strengthen program success.

Motivational leader with top-notch communication, organizational and strategic planning abilities. Perceptive educator with solid record of accomplishment in attaining and surpassing targets during 35 year career. Stay on top of trends in education to maintain modern, efficient systems meeting needs of diverse students. Solid relationship-builder with decisive approach to solving operational problems.

Customer-oriented Academic Counselor with 35 years of experience supporting students' professional development and academic growth. Outstanding project manager and mentor. Leverages logistics management expertise and organizational skills to facilitate operations. Reliable employee seeking a position offering excellent communication and good judgment.

Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Served on the Campus Forum Committee, the College Senate Committee, the Student Development College Success Committee
  • Trained Counselors, faculty and Staff in regards to use of Technology as it pertains to students
Skills
  • Positive Reinforcement Strategies
  • Resume Writing Instruction
  • Abuse Identification
  • Job Search Instruction
  • Ability to understand and conceptualize data needs and utilize database systems to generate reports
  • Knowledge of, and skill in, computer usage including Microsoft Office, e-mail, student information systems, Adobe Acrobat Reader, social media and use of the Internet to complete research
  • Ability to work in a fast-paced academic advising environment Ability to manage multiple tasks in a timely manner
  • Ability to design, implement, and evaluate programs Ability to collaborate on the development, assessment and reporting of student learning outcomes and other assessment measures
Work History
Academic Success Counselor, 06/2000 to 06/2022
Lkq CorpRaleigh, NC,

· provide general academic, transfer and career counseling to students through individual appointments and walk-in or virtual interactions.

· Responsibilities include direct interactions, relationship building, case management, program development and leadership in support of students who arrive at NOVA and need holistic social, emotional and academic support. Maintain a student caseload of approximately 300 students. Teach Student Development (SDV) College Success Skills classes, a total of 5 per year with an enrollment of 35-40 students in each section.

· Design and facilitate workshops for faculty members and students on a variety of topics including career and academic advising, academic success, wellness, working with distressed students and other topics.

· Collaborate with college faculty, staff, and administrators. Respond to students in distress and manage challenging academic cases. Participate on College task forces, pathway councils, leadership committees, and working groups. Manage assignments which relate to programming, direct service delivery to students, and student caseloads with regard to advising and outreach for academic life management concerns.

· Skill in providing academic, transfer, and personal counseling to adolescents and adults and an ability to maintain confidentiality

· Ability to provide ongoing support for academic life management and an understanding of case management

· Ability to de-escalate high emotion situations and appropriately involve other college resources and supports

· Understanding of case management

· Ability to promote inclusive counseling sessions and a campus climate respectful of diversity and multiculturalism Informed of current equity issues in community colleges

· Ability to utilize interpersonal and problem-solving skills to collaborate and negotiate with students, faculty, staff, parents, members of the community and university representatives

· Knowledge of relevant federal, state, VCCS, and college policies and regulations including the Family Education Rights Privacy Act (FERPA), Freedom of Information Act (FOIA), Title IX, and VAWA/Save, and Clery legislation

· Ability to understand, disseminate, interpret and communicate College policies and regulations using approved and accepted processes and practices


Counselor for Students With Disabilities, 06/1992 to 06/2000
Northern Virginia Community College-AlexandriaCity, STATE,
  • Pointed students to relevant information about academic and personal support services available on campus.
  • Advised students individually and in groups on academic programs for individual interests.
  • Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
  • Helped students develop organizational, time management and study skills.
  • Knowledgeable in 504, ADA and Assistive Technology
  • Presented in local highschools
Student Services Assistand, 06/1989 to 06/1992
Northern Virginia Community College-AlexandriaCity, STATE,
  • Managed data entry of student information and maintained updated records.
  • Confirmed class schedules with instructors and distributed current details to faculty and staff.
  • Onboarded students to online learning platform and trained on basic use.
  • Helped coordinate materials for classes and office teams.
Administrative Assistant, 06/1986 to 06/1989
Northern Virginia Community College-AlexandriaCity, STATE,
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
Education
Master of Arts: Counseling, Expected in 05/1992 to Marymount University - Arlington, VA
GPA:
Bachelor of Arts: Psychology, Expected in 05/1991 to Marymount University - Arlington, VA
GPA:
Associate of Arts: Education, Expected in 05/1989 to Northern Virginia Community College-Alexandria - Alexandria, Virginia,
GPA:
: HS Degree, Expected in 12/1984 to Mosman High School - Sydney, Australia,
GPA:
Certifications
  • Indigenous Culture and Counseling certificate (2020)
  • Substance Abuse in the Workplace certificate (2022)
  • FERPA Certificate (2022)
  • Mental Health First Aid (2020)
  • Workplace Harassment Certificate (2022)
  • LGBTQ+ Training (2021)


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Resume Overview

School Attended

  • Marymount University
  • Marymount University
  • Northern Virginia Community College-Alexandria
  • Mosman High School

Job Titles Held:

  • Academic Success Counselor
  • Counselor for Students With Disabilities
  • Student Services Assistand
  • Administrative Assistant

Degrees

  • Master of Arts
  • Bachelor of Arts
  • Associate of Arts

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