Certificate in Workplace Learning - 2019
Instructional Skills Workshop (ISW) – Haskayne School of Business/Taylor Institute for Teaching and Learning - 2018
Completed Certificate in Adult Learning specializing in Adult and Community Education– 2018
Completed Certificate in Professional Management specializing in HR – 2015
Completed University of Calgary UAdvance Certificate Program
Highly knowledgeable and skilled Learning And Development Specialist/Education Coordinator has excellent interpersonal skills and strong abilities in designing conducting and implementing training and educational programs.
Has thorough knowledge of Adult Learning Theory and Instuctional Skills training. Possesses a Certificate in Adult Learning and Community Education, a Certificate in Professional Managment and 2 years' of Learning and Development Specialist experience as workshop facilitator, content designer, and coordinator.
Enterprise Learning Administrator Trained
Developed Website Support https://wcm.ucalgary.ca/aro/
Developing Online ARO Training Overview through Enterprise Learning
Creating and managing Classroom Training Courses
Creating, facilitating, and instructing consistent monthly ARO classroom training program
-Assist in planning, developing, implementing, evaluating, and maintaining ARO training
-Deal with shifting priorities ensuring all deadlines are met on time
-Ability to analyze and make recommendations and decisions
-Responsible for staying abreast of ARO updates, ensuring consistent ARO administration with faculty and staff in the school of medicine
-Track ongoing ARO performance and analytics
-Create and maintain comprehensive project documentation
-Prepare and adapt ARO learning materials and training modules based on each faculty and staff needs
-Facilitate training in groups and individually as needed using various adult learning methods such as lectures, discussions, group activities, and focus groups
-Develop new training curriculum or modify existing materials to meet the needs of the faculty groups
-Collaborate with other internal stakeholders to enhance the instructional environment
-Compile and report evaluation feedback
- Integrate and prioritize feedback resulting in decision making on troubleshooting activities of the annual reporting tool
-Assist in promotion, coordination and record keeping for all OFD workshops
-Liaise with internal and external personnel and agencies in a courteous and professional manner
-Handles complex, stressful situations with confidentiality and diplomacy
-Acts as information resource for faculty, administrators and IT specialists at the Faculty of Medicine and other academic units
-Discover training needs and provide coaching as needed
- Listen to feedback and resolve any challenges
Developed Share point Website and training calendars
Developed Power point and web based Onboarding Training Modules and sign off procedures for new hires.
Ongoing Training and Development
-Work with Managers to establish training needs and ensure consistency
-Plan, assess and organize in consultation with Managers and provide in- house training programs for all administrative staff
-Provide ongoing training and development for new and current administrative assistants
-Establish and offer up-to-date training materials for defined training courses
-Adjust offered programs to meet the learning needs of the staff
-Conduct individual assessments regarding skill set and knowledge building
-Work with Managers to evaluate staff members proficiency and skills
-Work with Managers to analyze training needs
-Develop and deliver training programs and educational tools to improve technical skills and other job related knowledge and skills
-Determine and coordinate logistics of training delivery
-Consult with University Training and Development team as appropriate
Reporting and Documentation
-Regular reporting and monitoring on established key performance indicators as related to training
-Ensure that training documentation is properly maintained
-Report on delivered training, such as effectiveness, costs and participation rates
-Provide comprehensive evaluation on learning outcomes
-Track client progress and client satisfaction
-Ensure participant retention during training programs
-Ensure that training is completed on time and within scope
Project Management and Administration
-Administer and maintain Department SharePoint site
-Contribute to and/or manage departmental projects as assigned
-Provide administrative support to Managers in the areas of recruitment, training, planning and day-to-day operations
Professionalism and Collaboration
-Adhere to training best practice standards
-Ensure Managers are kept informed of activities, issues and progress with training and development of administrative staff
-Facilitate collaboration and knowledge sharing across the department
-Maintain high visibility with administrative assistants
-Ensure all standards processes, policies and procedures are communicated and adhered to
-Participate in the identification and implementation of continuous training improvement initiatives
-Stay current on training and development trends and directions
-Maintain professional conduct and standards
-Maintain positive working relationships with staff and Faculty
Successful organization and execution of Annual Symposiums and Student Exchange Programs.
-IT Department; project management, financing, contracting and purchasing
-Manages and developed in-house expense tracking system for all programs
-Reports and manages over $3 M in Research accounts on eFin; acquisitions and reconciliations
-Writes communications and meetings materials for varied stakeholders: executive boards, institutional, organizational and government
-Coordinates meeting travel including itinerary planning, event coordination, hotel, car and flight arrangements with expense reimbursement in PeopleSoft
- Coordinates conferences for up to 30 delegates from concept to close
- Manages Conference Planning company for larger events, manage all financials regarding same
-AHS Management, facilitation and coordination of course registration course calendar maintenance
-Tracking, process mapping, evaluation, and all logistics required for Quality, Safety Education, and Training education opportunities on a provincial basis
-provided support for 2 senior leaders and managed calendar
-Managed expenses for approximately 7 staff.
-Provided support and calendar maintenance for Director of Internal Audit.
-Prepared expenses for Director and Senior team.
-Participated in United Way Fundraisers
-Supervised/Scheduled/Performance Managed up to 7 Full-time staff
-Liaising with the media, writing news releases, monitoring media coverage, assembling media kits,
writing and designing newsletters, facilitating fundraising, holding events for the public.
-Participate with the Board of Directors in developing a vision and strategic plan to guide the
organization, Identify, assess, and inform the Board of Directors of internal and external issues that
affect the organization.
-Act as a professional advisor to the Board of Director on all aspects of the organization's activities
-Foster effective team work between the Board and the Executive Director and between the Executive Director and staff
-In addition to the Chair of the Board, act as a spokesperson for the organization Conduct official Correspondence on behalf of the Board as appropriate and jointly with the Board when appropriate
-Represent the organization at community activities to enhance the organization's community profile
-Oversee the efficient and effective day-to-day operation of the organization Member of Board of Directors
-Managed all aspects of Human Resources at the Division office for 10 schools for teachers and support staff in the areas of: Contract Management-all areas from composing and posting employment ads,
collecting resumes, reference checks, guiding the interview process, issuing contracts, to processing resignations of all support staff and Teaching staff, Educational Assistants, Clerical, and Maintenance.
-Maintained database of all teaching staff, and support staff including developing systems for tracking supervision schedules, yearly support staff Service Award schedules, and Teacher Certification cycles.
-Developing new systems for Employee Recognition, Employee Classification, and Employee Appraisals.
-Organized and attended Career Fairs to promote LPSD, its programs and recruitment initiatives.
-Manages STD, LTD, WCB and return to work cases.
-Provided general awareness of Human Resources for support staff with W.C.B. claims processing, wellness activities, and acting as a resource for H.R. policies, Administrative Procedures, and Labor Standards.
-Provided executive support to the Director of Education including, but not limited to, preparing reports and other confidential materials, arranging travel, manage paperwork, organized support staff and
teacher filing systems.
-Reporting to the director, work performed is of a highly confidential nature.
-Apply broad knowledge and expertise in the area of protocol management, related CCAC policies, and
guidelines, associated weekly and annual reporting, ensuring the integrity of the policies are maintained and ensuring CCAC compliance in animal care.
-Make recommendations to senior administration that influence procedures, implementing them, and acting in an administrative advisory role.
-Acts as an advisor to Investigators, their staff, and ARC staff regarding Animal care at the University of Calgary, guidelines and CCAC regulations, and policies of the Animal Care Committee, and is
responsible for the recommendation of changes to those procedures or practices, seeking guidance and consulting others when appropriate.
-Organized and attended as secretary and a non-voting member of the Faculty of Medicine Animal Care Committee (ACC), which reviews investigator protocol applications for animal ethics, providing
the protocols for review, an established agenda, meeting minutes, up to 40 letters and memos regarding the results, and providing peer review for the investigator when necessary on a monthly
-Maintain database of all Animal Use Protocols.
-Coordinated Animal Use protocol database with LESARC facility, maintaining campus wide protocol files.
-Monitoring technical training records and cross referencing applicable training to Investigator protocols.
-Assisted in Animal Import/Exporting and Budgeting responsibilities.
-Responsible for weekly and annual reporting for Canadian Council on Animal Care for campus wide protocols, making adjustments as necessary.
-Coordinate meetings and site inspections involving animal care and use.
-Contribute to the facility pre-assessment reports for the CCAC inspection through consultation with the University Veterinarian, ARC Director, and ARC staff.
-Implementing policies and procedures based on those results.
-Attending all Health Science CCAC site inspection meetings and presentations answering questions for panel members regarding protocol management and animal use.
-Provided recording support to the Animal Users Committee (AUC), which addresses space allocation, animal acquisition, facility renovations, and other matters; and departmental Town Hall Meetings
-Organized Open House for the new Life Sciences Research Station.
-Coordinated and provided design for posters and plans.
-Initiated, designed, and maintain Health Science Centre Animal Resources website.
Animal Resource Centre ARC
-Administration of Biology 603 training course, monthly billing/generating invoices, composed letters,
-ordering of medical supplies/pharmaceuticals, security/monitoring staff, payroll , liaison between staff and human resources, liaison between staff and management, sorting/distributing mail is the facility
at the University of Calgary that provides animals for researchers.
Support planners and insurance agents in daily operations.
General Administration duties.
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