Results-focused management professional offering 17 years of leadership experience. Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success. Organized and diligent, with excellent written, oral and interpersonal communication skills.
Instruct through lectures, discussions and demonstrations in math.
Design and create daily lesson plans for activities.
Conducted one-on-one tutoring for students in math and reading.
Lead learning enhancement classes focused on improving academic and people skills needed for success in the workforce.
Conduct small group and individual activities based on differentiated learning needs.
Evaluated training materials prepared by instructors and developed math tutoring curriculum.
Responsible for overall operations of center.
Reduced and controlled expenses by cutting labor cost, purchasing, and personally took on additional role of Director of Education.
Monitored training costs and created budget reports for management.
Implemented a consultative selling approach on all inbound calls.
Contacted new and existing customers to discuss how their needs could be met with specific products and services.
Responded to all customer inquiries in a timely manner.
Sales presentations to prospective clients averaged a 75% close rate.
Maintained detailed account records and contact logs using Sylvan specific software.
Achieved a 25% customer referral rate.
Served as mentor to junior team members and conducted trainings.
Team player resulting in achieving Million Dollar Center Award.
Prepared "Texas Essential Knowledge and Skills" units to students.
Developed and implemented interesting and interactive learning mediums to increase student understanding of course materials.
Routinely met with students' parents regarding progress and goals.
Established and enforced rules for behavior and procedures for maintaining order among class.
Earned positive verbal/written feedback from parents regarding classroom instruction and student learning success.
Texas Teacher Certified
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