Motivated and results-oriented Education/Academic Specialist with comprehensive skills, advanced training, and experience within higher education. Specialized focus advising students in areas related to academic and career goals, including education planning and course selection. Passionately committed to supporting students in locating and utilizing available resources and attaining specific objectives. Well-developed skill in identifying and assessing the needs of students and working in collaboration with fellow administrators and educators to ensure development of quality services, programs, and curriculum. Proactive and resourceful problem solver dedicated to exceeding expectations, improving processes, and making a positive, lasting difference in the future successes of those served.
Lectured and communicated effectively with students from diverse backgrounds. Maintained regularly-scheduled office hours to advise and assist students. Inspired students to translate their academic interests into the real world by taking positive actions. Maintained a teaching load of 2 undergraduate courses each semester. Counseled undergraduates in regard to educational and professional goals. Mentored 10 - 15 elite student-athletes.
Provide daily counsel to undergraduates to advise and assist with educational and professional goals. Maintain current and accurate records of student attendance and grades. Facilitate student access to available academic and personal support services.
Counseled students to support career and academic goal setting and provide guidance and access to resources to facilitate appropriate course selection, graduation progress, and career decisions. Conducted academic assessments to determine individual training needs of undergraduate students. Administered on-the-job training classes and demonstrated principles, techniques, procedures, and methods of training.
Assisted in managing multiple aspects associated with training programs, including administering student registration and processing diplomas and certificates for graduation. Monitored class schedules and distribution functions for a variety of courses with focus on ensuring compliance with training requirements. Responded to frequent requests for course related information.
Developed specific programs/classes to facilitate optimal employee performance metrics and in support of continuous improvement. Coordinated training schedule based on availability of classrooms, equipment, and instructors. Interacted regularly with customers to present product and service related information and process reservations. Evaluated and tracked training activities and program effectiveness. Attended monthly and quarterly meetings and collaborated with management in support of training program development and offerings. Reviewed detailed, complex information pertaining to Air Force Instructions to assess and resolve complaints.
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