Dedicated Account Manager promoting dynamic client management, issue resolution and relationship-building skills. Bilingual and effective at maximizing repeat business opportunities. Proven history of increasing revenue while bringing in new clients. Strategic-thinking Professional with 10+ years of experience in cultivating partnerships, retaining top accounts and growing profit channels. Passionate leadership professional with expertise in expanding network connections, persuasively introducing products and implementing pricing strategies. Results-oriented team builder accomplished in achieving demanding sales and customer satisfaction targets. Proficient in advertising guidelines and effective sales approaches. Well-versed in giving customers brand- and market-specific advertising to bring in target customers.
Certified Customer Service Professional, SCILS2015
Associate Member, Institute Of Strategic Management 2013
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