A R Credit Manager Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Self-motivated professional with over 20 years of experience in the area of U.S. and International credit and collections and accounts receivables.

  • Over 20 Years Experience in Credit and Collections
  • Supervised Collections Team
  • Manage A/R Billing
  • Credit Card Processing
  • Strong communication skills
  • Complex problem solving
  • Monthly & Quarterly A/R Reporting
  • Lead on several major projects

Credit and Collections

  • Guide Collections Team to exceed their targeted DSO goals
  • Maintain accurate records to ensure our department was SOX 404 Compliant passing all audit reviews
  • Recipient of the Top Performer Award in 2011


  • Led a 10-person team in the areas of Credit, Collection, A/R, and Billing in completing the $110MM-Cash Enterprise Wireless Solutions Business Divestiture project.
  • Launched Cforia software to aide in the area of Credit and Collections improving collection efficiency
  • Led world wide G/L and Treasury teams in the implementation and training of Cash Management Module for new Oracle R12 ERP system
07/2002 to Current
A/R & Credit Manager Cars.Com South Jacksonville, FL,
  • Assist Collections Team with escalation of collection efforts resolving disputed items to reduce DSO and potential Bad Debt.
  • Compile credit reports, gathers financial statements, trade and bank references, to perform credit analysis for accounts in the U.S., Canada, and (CALA) Central and Latin America, to determine credit worthiness and lines of credit for new and existing customers.
  • Guided Billing and A/R teams in developing training for billing work flow to end-users, reducing overall processing errors and number of days to complete Credit and Debit Memos.
  • Responsible for working with IT to ensure EDI billing is accurate and complete, including developing a specialized billing report to provide resolution steps to Billing and Collections teams.
  • Facilitated updating Credit and Collection policy and procedures ensuring SOX 404 compliance to meet internal and external requirements.
  • Provide assistance in preparing A/R monthly and quarterly reports as part of Financial Reporting Book and QBR.
  • Worked closely with IT business to implement new credit and collection software to aid collectors in reducing DSO globally. Reduced maintenance support cost by approximately $10K annually.
  • Led Global G/L and Treasury Teams in implementation of new ERP system Oracle R12, pertaining to the Cash Management Module. Organized training material and trained super users in new system. Streamlined processes by introducing automated bank reconciliation and cash forecasting.
09/1998 to 07/2002
International Credit Manager Great Western Bank Clive, IA,
  • Manages Credit and Collections for International, and U.S.
  • Government accounts to achieve a company goal of 42 days outstanding.
  • Collaborates with Sales, and Product Managers , and Service, in the front-end process to identify potential problems and to develop solutions prior to order entry to aide in facilitate collecting within standard net terms.
  • Involvement in all customer issues to provide financing options, i.e.
  • extended payment terms, generate promissory notes for customers.
  • Consolidates data from our sales offices worldwide to produce monthly past due reports to be reviewed by the Treasurer.
  • Manages and mentors Credit and Collections Analyst to improve their skills in working in the effectively with sales, and external customers, and to assist in collections of problem accounts.
10/1998 to 09/1999
Accounts Receivables Analyst Element Fleet Management Corp. Seattle, WA,
  • Manages over 50% of total Accounts Receivable through collection efforts, and resolving customer disputes in a timely manner, reduction aged open items by 85%.
  • Performed analysis and reconciliation of receivables, deduction, returns, shortages, pricing errors, reducing Daily Sales Outstanding.
  • Responsible for generating new ideas related to systems and procedures and working with management to implement process improvements.
  • Performed credit analysis on accounts to assign limits.
  • Monitored charge back processing, to ensure transmissions are received accurately and credit issued accordingly.
  • Assisted in training accounting personnel assigned to the Accounts Receivables area.
08/1997 to 09/1998
Regional Credit Manager Alertmedia Philadelphia, PA,
  • Trained and provided direction to Home Care Regional Credit Managers.
  • Analyzed credit applications, independent credit rating reports, and financial statements to determine credit limits of potential customers.
  • Outsourced financing of capital orders of one million dollars and above to leasing companies.
  • Collected money due on or before Net 30 days.
  • Maximized collections by analyzing aging and prioritizing Accounts Receivable portfolio reducing Daily Sales Outstanding from 46 to 32 days.
  • Conducted exception processing to reconcile Accounts Receivables.
  • Worked on assigned projects to improve collection processes reducing Daily Sales Outstanding by five percent.
02/1995 to 09/1997
Senior Credit Analyst Vanstar / Dataflex Corporation City, STATE,
10/1992 to 02/1995
Accounts Receivable Specialist Levi Strauss & Co City, STATE,
Expected in 1997
Bachelor of Science: BUSINESS MANAGEMENT
University of Phoenix - Walnut Creek, CA


Microsoft Office, including PeopleSoft 9.0,

GETPAID/ACEVA, Cforia, Oracle Billing Workflow,

Oracle R12 Cash Management

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Resume Strength

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Resume Overview

School Attended
  • University of Phoenix
Job Titles Held:
  • A/R & Credit Manager
  • International Credit Manager
  • Accounts Receivables Analyst
  • Regional Credit Manager
  • Senior Credit Analyst
  • Accounts Receivable Specialist
  • Bachelor of Science