Successful at keeping callers calm and gathering required information to support police and other first responder actions. Reads maps, understands tracking information and provides timely updates to field personnel. Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Knowledgeable about dispatch procedures and policies. Enthusiastic dispatcher eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of CAD use. CAD use, computer, and training in Power Phone Cache. Motivated to learn, grow and excel in helping the public.
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