Answered emergency and non emergency calls providing assistance to system users needs. Screened and relayed all necessary and pertinent information to proper agency for immediate response. Maintained consistent records of system personnel (ie location, safety and availability). Maintain and record NCIC/CLEAN/wanted status, registration and validation of subject, vehicle and OLN information. Served on the Incident Command Team for anthropogenic, natural and HAZMAT disasters. Served as a Certified Training Operator to train new personnel. Served as an 8 year union steward.
Served as a shop steward from 2008 until 2016. Liaison between union members and management, and file grievances. Participate in Labor Management meetings.
Attend General Membership meetings and contract negotiations.
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