Master Mechanic highly skilled in troubleshooting and repairing diesel fuel vehicles and trailers for transportation companies.
Superior customer service
Diagnosis and repair
Equipment safety expert
Analytical and diagnostic software
Brake repair and replacement
02/2007 - 02/2015
United States Army Reserves － Indianapolis, Indiana733rd Engineering Company EN COEffective decision-maker in high-pressure environments. Supervised operation and organizational maintenance of specialized equipment. Followed checklists to verify that all important parts were examined. Rebuilt faulty assemblies, including steering systems and linkages. Examined vehicles to determine the extent of damage or malfunctions. Specialized in servicing brakes and fuel systems. Repaired and replaced belts, hoses and steering systems. Executed all phases of power system tear down and repair. Operated pneumatic tools and air compressors. Rebuilt and repaired engines. Removed and replaced tires, shocks, struts and brakes. Repaired and replaced radiators and water pumps. Organized work records and filed reports. Overhauled and repaired engines and motors. Reassembled engines and made adjustments as needed. Installed timing gears and timing belts. Repaired hydraulic pumps, couplings and gear trains. Worked on a variety of vehicles, including, semi-trucks, trailers bulldozers, tanks, Humvees, Buffalo's RG31's and Husky's. February 2007 thru July 2010 participated in training, drills and completed Advanced Individual Training (AIT) for 63 Hotel Tractor Mechanic qualified to work on bulldozers, tanks, Humvee's, Buffalo's, RG31's and Husky's, while continuing my employment with Werner Maintenance. July 2010 thru October 2011 I was deployed to Afghanistan to work as a 63 Hotel Tractor Mechanic. Upon returning from deployment I continued working for Werner Maintenance and received an Honorable Discharge from the US Army in February 2015.
11/2004 - Current
Werner Maintenance － Indianapolis, IndianaTractor MechanicFollowed checklists to verify that all important parts were examined. Examined vehicles to determine the extent of damage or malfunctions. Communicated with customers regarding vehicle issues and potential repairs. Repaired and replaced belts, hoses and steering systems. Operated pneumatic tools and air compressors. Removed and replaced tires, shocks, struts and brakes. Worked on a variety of vehicles, including semi-trucks and trailers. Notified building managers about needed repairs and replacement equipment. Safely operated cleaning equipment such as floor scrubber to keep a clean bay. Maintained forms and records in accordance with company policies and DOT regulations. Documented daily equipment inspections and submitted daily inspection forms to supervisor. Serviced and maintained vehicles and heavy equipment. Operated equipment safely and efficiently at all times. Operated and maintained a forklift truck in a safe and efficient manner. Executed dailyinspections and documentation in compliance with DOT guidelines and company policies. Troubleshot equipment problems using tools such as multi-meters and general hand-tools. Promptly reported complaints to a member of the management team. Troubleshot and repaired HVAC and refrigeration equipment. Disassembled units, repaired broken components and restored them to operating condition. Examined heating and refrigeration systems, air-conditioning and air compressors for signs of defects or malfunction. Recycled and charged refrigerants. Disassembled broken and defective equipment to facilitate repair. Reassembled equipment after completed repairs. Assembled and installed wiring, electrical and electronic components. Tested machinery, equipment and parts to identify any defects. Cleaned and lubricated vehicles, machinery and equipment. Routinely inspected machinery and equipment to diagnose malfunctions. Checked fluid levels and replaced filters. Wired outlets, connected circuits and breakers and replaced fuses and fuse boxes. Used hand tools to replace defective equipment parts. Installed coax cables inside residences. Replaced worn and damaged hoses, wiring and belts. Maintained up-to-date and accurate repair logs. Soldered and brazed damaged equipment. Installed and removed [System Name] systems, including pulling wire, device termination and mounting back boxes. Examined systems to locate problems such as loose connections and broken insulation. Welded, heat treated and repaired worn and damaged equipment. Measured and marked dimensions and reference points accurately. Dismantled and inspected components and adjusted and repaired them as necessary. Trained, directed and instructed apprentices and helpers. Operated hand tools, drill presses, riveting machines and tap burners. Executed bench, machine and hand tool work in shaping, fitting, and assembling machine parts from metal stock. Maintained logs, lists and files and promptly completed all necessary paperwork. Observed safety practices and procedures to maintain a safe and clean work environment. Maintained and repaired equipment and facilities. Met company standard times and individual productivity goals consistently. Cut, shaped, and bent metal plates, sheets, tubes and structures. Trimmed, filed, ground, buffed and smoothed surfaces, seams and joints of assembled parts. Repaired, modified and maintained equipment. Provided onsite training. Consistently adhere to all applicable regulations, policies and procedures for health, safety and environmental compliance. Assemble parts using bolts, screws, speed clips, rivets and other fasteners utilizing hand tools. Perform leak checks on vacuum and mechanical assemblies using leak detection systems. Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely and with a 0% incident rate. Hooked and unhooked trailers from the tractor and converter dollies. Maintained records required for compliance with state and federal regulations. Interacted with customers and vendors in a friendly and timely manner. Operated tractor-trailer combinations, including doubles and triples. Operated a tractor-trailer combination in urban, suburban and rural environments and in all types of weather conditions. Connected air hoses and electrical lines, installed and removed tire chains and manually cranked dolly wheels. Conducted emergency roadside repairs, including changing tires, replacing light bulbs and installing fuses and tire chains. Performed routine maintenance on vehicles and auxiliary equipment, such as cleaning, lubricating, recharging batteries, fueling, or replacing liquefied-gas tank Read maps and followed written and verbal geographic directions Maneuvered trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned Operated all wheeled vehicles and equipment over varied terrain and roadways Laid out, fitted and fabricated metal components. Combined welding techniques, knowledge of metallurgy and engineering requirements to produce quality work. Heated, formed and dressed metal parts with hand tools, torch and arc welding equipment. Precision cutting with power saws, hand shears and chipping knives. Monitored the fitting, burning and welding processes to avoid overheating parts, warping, shrinking, distortion and expansion of materials. Installed fabricated metal components in the processing plant. Repaired and maintained heavy-duty and construction machinery. Responded to service calls quickly and professionally. Followed all safety guidelines, including proper machine guarding and lockout and tagout procedures. Application of electrode and gun along weld line to create precision pieces. Adjusted the weld machines to the correct settings prior to weld applications. Cleaned and degreased weld joints and workpieces efficiently. Prepared broken parts for welding by properly grooving and scarfing surfaces. Positioned and clamped workpieces together and properly assembled them in jigs and fixtures. Inspected chains, hammers and other tools for damage or wear to prevent injuries and accidents.
01/1995 - 01/2014
McDonalds － Indianapolis, IndianaCrew member, Manager, and MaintenanceUp-sold additional menu items, beverages and desserts to increase restaurant profits. Took necessary steps to meet customer needs and effectively resolve food or service issues. Recorded customer orders and repeated them back in a clear, understandable manner. Promptly reported complaints to a member of the management team. Correctly received orders, processed payments and responded appropriately to guest concerns. Served fresh, hot food with a smile in a timely manner. Communicated clearly and positively with co-workers and management. Resolved guest complaints promptly and professionally. Served orders to customers at windows, counters and tables. Cut and chopped food items and cooked on a grill or in fryers. Packaged menu items into bags or trays and placed drink orders into carriers. Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles. Accurately measured ingredients required for specific food items. Prepared and served beverages such as coffee, tea and fountain drinks. Properly portioned and packaged take-out foods for customers. Quickly and efficiently processed payments and made accurate change. Mastered Point of Sale (POS) computer system for automated order taking. Carefully maintained sanitation, health and safety standards in all work areas. Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction. Frequently washed and sanitized hands, food areas and food preparation tools. Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps. Cleaned food preparation areas, cooking surfaces, and utensils. Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards. Followed all established restaurant practices and procedures. Worked well with teammates and openly invited coaching from the management team. Took initiative to find extra tasks when scheduled duties were completed. Quickly unloaded product shipments and stocked freezers. Assisted management with monthly inventory control and weekly stock ordering. Scheduled activities and equipment use with managers, using information about daily menus to help coordinate cooking times. Prepared items according to written or verbal orders, working on several different orders simultaneously. Informed supervisor of potentially dangerous electrical equipment and faulty instrumentation. Troubleshot equipment problems using tools such as multi-meters and general hand-tools. Serviced equipment and systems in owned and leased facilities. Installed equipment and systems on time and on schedule. Performed facility tool and system PMs according to manufacturing and internal specifications. Stooped, climbed ladders and lifted heavy loads during set-up for events. Recommended new equipment and maintenance procedures to the facility manager. Changed lamps and ballasts and tested electrical circuitry. Operated equipment safely and efficiently at all times. Listened to warning alarms and responded accordingly. Obtained proper signatures as required. Conducted month-end balance sheet reviews and reconciled any variances. Updated confidential employee banking information with accuracy and speed. Handled cash and deposits using the proper accounting procedures and documentation. Processed payroll, electronic deposits and employee pay adjustments. Analyzed cost control and provided timely financial information to support corporate goals. Assessed customer needs and responded to questions. Cleaned and straightened work area. Unboxed new merchandise. Rotated stock to maintain freshness. Operated cash register with proficiency. Provided professional and courteous service at all times. Worked overtime shifts during busy periods. Washed and spot-cleaned furniture, blackboards, mirrors, wastebaskets and garbage cans, office machines and ashtrays. Gathered and emptied trash and recycling bins. Dusted and mopped all hard surfaces. Scraped gum off of hard surfaces and carpet. Raked leaves, cut and watered grass and picked up garbage to maintain grounds. Wet mopped and spot mopped public corridors, washrooms and classrooms. Dusted furniture, walls, machines and equipment. Notified building managers about needed repairs and replacement equipment. Cleaned public restrooms, including scrubbing sinks, toilets, countertops and mirrors. Cleaned break rooms, including sinks, countertops, microwaves, coffeemakers, refrigerators, tables and chairs. Emptied all trash cans and replaced liners. Operated janitorial equipment properly and safely. Moved and carried equipment and furniture. Removed breakfast and lunch garbage after each meal period. Safely operated equipment such as vacuum cleaners, floor buffers and carpet machines. Managed team of [number] of professionals. Created weekly schedules for employees. Managed [number] employees. Organized new stock for floor placement. Directed and supervised staff performance. Instructed staff on procedures for handling difficult transactions. Counted and balanced registers. Displayed merchandise for upcoming sales in visually appealing way. Evaluated employee performance. Oversaw disciplinary actions. Recognized for exceptional shift performance. Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties. Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls. Managed payroll and time and attendance systems. Enforced established payroll-related policies, procedures and regulations and adherence to company and governmental policies. Responded to employee inquiries regarding payroll and timekeeping. Processed rehires, transfers, terminations, garnishments and withholdings. Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports. Monitored vacation accrual. Processed terminations.
Lincoln Technical － Indianapolis, Indiana, United StatesAssociate of Applied Science: Automotive RepairAutomotive Service Certificate Coursework in Automotive/Diesel and Industrial Technology Preventative Maintenance Inspection training Coursework in Mechanical and Electrical Engineering Fuel and Ignition Systems coursework Heating and Air Conditioning coursework Electronics Certificate Electrical Component Repair Certificate Automotive Service Certificate [Award Name] Academic Achievement Award