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2016 Resume Example

Resume Score: 80%

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2016
Professional Summary

Experienced Host and Server with over 6 months of experience in Restaurant Industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Enthusiastic Host eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of teamwork and upsetting and training in basic restaurant etiquette. Motivated to learn, grow and excel in Food industry. Multi-talented Server/Host consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Skills
  • Issuing bulletins
  • Writing case reports
  • Running reports
  • Creative collaboration
Work History
05/2016 to 08/2020
2016 Youth @ Work – Hyattsville, MD
  • Drafted professional business memos, letters and marketing copy to support business objectives and growth.
  • Participated in mentoring project meetings, transcribed meeting minutes and tracked project statuses.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
  • Supported supervisor through personal document management, calendar organization and collateral preparation for meetings.
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Offered departmental administrative support.
  • Handed client correspondence and tracked records to foster office efficiency.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Offered office-wide Microsoft Excel, Microsoft Office software support and training, including troubleshooting issues and optimizing usage.
  • Performed research to collect and record website data.
  • Executed record filing system to improve document organization and management.
  • Maintained staff directory and company policy handbook for human resources department.
02/2019 to 09/2019
Front of House ServerBluestone Lane Cafe – Washington , DC
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Restocked salad bar and buffet for lunch and dinner service.
  • Monitored guests for intoxication and immediately reported concerns to management.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Managed food resources, memorized orders and wrote patron's food orders on slips in 35-seat restaurant.
  • Checked identification to enforce age requirement for alcoholic beverages.
  • Scheduled reservations and managed seating arrangements in popular 35-seat Brunch Cafe restaurant.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Reduced customer wait times by quickly and efficiently operating customer window and sales register.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
  • Reconciled all receipt totals, cash and credit payments to address any shortages.
  • Cleaned food preparation areas, tools and equipment.
  • Provided product information and menu item explanation in consideration of dietary restrictions.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Organized work areas to foster efficiency and model exceptional kitchen etiquitte.
09/2017 to 01/2019
Cart AssociateWalmart – Landover Hills, MD
  • Worked closely with teammates to coordinate tasks and support safety.
  • Secured items after loading onto trucks to prevent damage from shifting or falling.
  • Transported materials with carts, dollies and other moving equipment based on load size.
  • Transported freight materials from storage to production areas.
  • Organized and stacked various materials, including televisions and couches.
  • Transported and stored goods in warehouse by operating forklifts and other equipment.
  • Loaded and unloaded goods from warehouse to trucks for shipping or storage.
  • Loaded and unloaded items to move between storage shelves and vehicles.
  • Strictly followed safety and quality protocols to protect workers and prevent damage to goods.
  • Reviewed work tickets and checked with supervisor to determine daily tasks.
Education
12/2017
High School Diploma
Bladensburg High School - Bladensburg, MD
Some College (No Degree): French Language And LiteraturePrince George's Community College - Upper Marlboro, MD
  • Awarded DELF B1
Musician

Performed in several Trio and Duets as a young prodigy at Robert Goddard French Immersion (K-8). Earned several awards for dedication and outstanding performance as well as improvement. Transcending my own thoughts of what I was capable of, naturally learned how to play the electric guitar to this day.

Skateboard prodigy and enthusiast who loves using his talents to help others consistently.

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Resume Overview

Companies Worked For:

  • Youth @ Work
  • Bluestone Lane Cafe
  • Walmart

School Attended

  • Bladensburg High School
  • Prince George's Community College

Job Titles Held:

  • 2016
  • Front of House Server
  • Cart Associate

Degrees

  • High School Diploma
    Some College (No Degree) : French Language And Literature

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