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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Dynamic and results-driven program manager and certified co-active coach who has been focused on creating best practices that work for a large system of hospitals and diverse teams. Successful at developing innovative strategies to move teams through roadblocks. Strategic planner and clear communicator who is passionate about leadership and development, believing that all things start with connection.

Experience
12/2019 to Current
Co-Founder, Workshop Designer, Lead Facilitator C City, STATE,

Roles:

  • Design and facilitate workshops for people from disparate backgrounds to open up and share their thoughts and feelings on a variety of topics
  • Co-create a variety of experiential leadership activities and workshops to forge deeper and more dynamic connections between individuals and their team and organization
  • Enroll new clients across multiple industries
03/2017 to Current
Leadership Coach & Independent Consultant P City, STATE,

Roles:

  • Partner with clients to improve operational performance through data analysis, focus groups, surveys, leadership development, and observation hours of the department
  • Guide clients using co-active coaching skills to achieve their goals
  • Recruit new clients through various platforms

Accomplishments:

  • Grew consulting focus from primarily healthcare to broader leadership development across multiple industries
  • Increased emergency department volume by 8 patients per day, decreased door-to-doc time by 58 minutes.
01/2016 to Current
Program Manager Company Name City, State,

Roles:

  • Direct, develop, and deploy clinical standardization and innovation to optimize growth and clinical improvements across 51 hospitals
  • Develop and complete reporting metrics

Accomplishments:

  • Decreased rate of newborns >=39 weeks receiving antibiotics by 51%
  • Increased number of patients treated with a minimally invasive approach to hysterectomy by 35%
  • Increased the percentage of patients who are appropriately prescribed opioids when discharged 10% for vaginal deliveries and 12% for cesarean deliveries
  • Decreased cost per case for NICU to achieve Medicaid sustainability saving $2,122,199 in 4 months
  • 2020 Providence CPS Team Player Recognition Award
03/2017 to 01/2019
Senior Project Manager Company Name City, State,

Roles:

  • Design, develop, and deploy clinical standardization and innovation to optimize growth and clinical improvements across 51 hospitals

Accomplishments:

  • Decreased rate of patients treated with robotic hysterectomy method by 12%
  • Decreased rate of newborns >=39weeks receiving antibiotics by 28%
  • Increased rate of immunization vaccines by 5% saving an estimated $3.2M in one year
  • Decreased readmission rate for all hysterectomy modalities in the majority of regions
01/2016 to 03/2017
Project Manager Company Name City, State,

Roles:

  • Leverage and facilitate expert-to-expert collaboration across the entire enterprise
  • Coordinate clinical experts around Epic optimization, supply chain initiatives, and data collection/analyzation

Accomplishments:

  • Implemented Pediatric Comfort Promise to decrease the amount of needless pain
  • Facilitated clinicians across 7 states to create best practice pathways for pediatric sepsis and pediatric pneumonia
  • Initiated and implemented pilot around identifying and addressing pediatric obesity; to include training, data gathering, and quality patient care
07/2013 to 06/2015
Wine Bar Sales Associate Company Name City, State,
Certifications
  • Certified Co-Active Coach (CPCC), Co-Active Training Institute - 2021
  • Certified ICF Certified Business Leadership Coach, International Coaching Federation - 2021
  • Certified IT Project Management, Austin Community College - 2015
  • Certified Health Informatics & Health Information Technology, University of Texas - 2015
Education
Expected in 12/2018
Master of Business Administration:
American University - Washington, DC
GPA:
Expected in 05/2013
Bachelor of Science in Nursing:
George Mason University - Fairfax, VA
GPA:
  • Minors in Psychology and Business
Interests
  • Staying active – biking, walking, running, sports, hiking, swimming
  • Writing poetry – a poem a day for six months
  • Learning Portuguese & French – a slow and steady process for me
  • International travel – Latvia, Tibet, Ireland, Morocco, England, Portugal, Gibraltar & others

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Resume Overview

School Attended
  • American University
  • George Mason University
Job Titles Held:
  • Co-Founder, Workshop Designer, Lead Facilitator
  • Leadership Coach & Independent Consultant
  • Program Manager
  • Senior Project Manager
  • Project Manager
  • Wine Bar Sales Associate
Degrees
  • Master of Business Administration
  • Bachelor of Science in Nursing

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