Administrative Assistant/Customer Service Rep
To secure a challenging and rewarding position with a solid, progressive company that offers opportunity for performance-based career advancement
I received employee of the year-Home Health Services
I received employee of the month & year-Rose's Dept Store
I received asst.manager of the year-Security Finance
I received Most Valuable Teacher-Lancaster Literacy Council
I received Most Valuable Cheerleader Coach-Morrison Textile
Assisted customers & agencies with auto insurance policy & procedures. Received & posted payments, provided status of new accounts for Nevada,Colorado,Arizona & New Mexico. Maintained & serviced clients in Southwest Region.
Verified RN's & All therapists submit All time-sheets & PCAS to Central Office in a timely manner. Prepare & distributed patients recert list to All caregivers as needed.
Responsible for ensuring that all HHS clerical staff process Admission/Discharge ,travel & daily patient visits are posted promptly daily
Assist customers by telephone regarding cell phone issues
Explain billing, assist with trouble shooting, adjust/change phone plan to better customer needs/explain other Sprint promotions such as Home Long Distance & Internet Service "preform Upsell"
Collect data from SC & NC, compiled info & submitted to Census Bureau
Maintained Home Health Supply room for 4 counties, verified,calculated & typed travel for all nurses & CNA personnel.
Verified charts & total amount of supplies for billing purposes.
Keyed in issued & received supplies into PIC computer system.
Verified staff schedule via telephone each morning(at 8am)
I graduated in May-1980 with my diploma
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