Technical Support Analyst
KPMG Wappingers Falls,New York
Experience Technical Support Analyst Dec 2012 to Current KPMG － Montvale , NJ Technical support analyst...analysts . Technical Support Analyst Apr 2011 to Nov 2012 Epicor － Montvale , NY Technical Support Analyst...Summary Technical Support professional adept at resolving complex network issues . Critical thinker
IT Help Desk Supervisor
St. Lukes Hospital Wappingers Falls,New York
Summary Technical support and training professional with extensive IT background in both private and...exemplary customer support by providing immediate troubleshooting solutions to technical issues . Highlights... Reduced technical escalations to management by % to only  per day . Reduced technical escalations
Small Business Support
Orionis Wappingers Falls,New York
hardware and resolved technical issues . Provided base level IT support to non - technical personnel within...administrative support to the development department . Provided technical (engineering) sales support for Telephony...developing the technical aspects of the distribution center computer modernization . Provided support to the
IT Operations Manager
Athene Annuity & Life assurance Company Wappingers Falls,New York
hardware and resolved technical issues . Provided base level IT support to non - technical personnel within...for [Describe product] . [Number] years of technical support experience . Maintained high departmental...g and desktop support on Windows , Linux and Mac systems . Provided on - call support for critical issues
Nstar Global, Ibm Wappingers Falls,New York
Work History Maintenance Technician , 03/2010 to Current Nstar Global , Ibm – East Fishkill , NY ...
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