The Highlands Gracious Retirement Community Sutton,Massachusetts
Professional Summary Customer service professional seeking a management role . Skilled in...etiquette Proficient in cash management Multi - line phone talent Customer - focused...focused Adherence to high customer service standards Work History Bus Driver 10/2013 to Current The Highlands
Director of Client Services
Passkey International Sutton,Massachusetts
Partnered with Product Management Team to develop system features based on customer feedback . Creation...profitability while providing the customer with a 4 Diamond Service and experience . Manage and Maintain...delivery of customer training programs to ensure optimal system utilization . 90% Customer Renewal Rate
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