Customer Service Representative
Convergys Peabody,Massachusetts
satisfied with the quality service i provide them . Experience Customer Service Representative Convergys...grade any service and answer all the questions related to the customers bills . Customer Service Representative...payments and other important things . 02/1753 Customer Service Representative / Telemarketer Ecco - Santiago
Customer service
Tufts Health plan Peabody,Massachusetts
n in response to customer inquiries . Demonstrated mastery of customer service call script within specified...Managed call flow with up to [number] calls in queue per minute . Experience Customer service February...Atlanta /Boston , GA Demonstrated mastery of customer service call script within specified timeframes . Provided
Customer Relations Professional
OnBrand24 Peabody,Massachusetts
skills . High customer service standards Service solutions expert Call center management experience...in response to customer inquiries . Demonstrated mastery of customer service call script within...Career Overview Customer Service Representative who maintains a high level of professionalism ,
Collection Manager
Bernardini Law Office Peabody,Massachusetts
productive and profitable . The ability to resolve customer disputes without any adverse affect on the firm
Courier
Fedex Express Peabody,Massachusetts
past 24 years . I worked 10 years in Customer Service Call Center , 8 years in dispatch as a trace agent...2000 Fedex Express - Medford , MA Customer Service , Call Center agent payroll supervisor January 1983...MA trace agent , customer contact position , dispatcher knowledge Customer Service Rep April 1990 to
Medical Secretary II
Harvard Vanguard Medical Associates Peabody,Massachusetts
Summary Call Center Representative versed in customer support in high call volume environments . Superior...Medical Secretary II Peabody , MA Worked in call center with high volume of calls . Responded to patients...patients requests for appointments , call backs , prescriptions and referrals . Determined which calls
Professional Cleaner
Homejoy Peabody,Massachusetts
mastery of customer service call script within specified timeframes . Addressed customer service inquiries... Developed effective relationships with all call center departments through clear communication . Ran...reported product issues . Formulated and enforced Service Center policies , procedures and quality assurance
International Customer Service Representative
Thermo Fisher Scientific Peabody,Massachusetts
minimize customer dissatisfaction and increase customer loyalty . Skills Skilled in call center operations...Professional Summary Resourceful Call Center Representative who consistently meets and exceeds productivity...Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and
Senior Customer Service Associate
John Hancock Financial Services Peabody,Massachusetts
complex , fast - paced and challenging call center environment . Education...Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and ...Work History June 2014 - Current Senior Customer Service Associate | John Hancock Financial Services
Benefits Eligibility & Referral Social Worker
Commonwealth of Massachusetts Peabody,Massachusetts
Experience Benefits Eligibility & Referral Social Worker September 2014 to Current Commonwealth of M...
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