Manager, Authoring Support and Learning Services
Pearson Education North Andover,Massachusetts
Summary Support Manager with 12 years in technical and customer support roles . Critical thinker who...Education － Boston , MA Perform technical and integration support (SSO between multiple internal platforms)...management of a small , tightly - knit , technical support group . Worked closely with the editorial
AwareManager North Andover,Massachusetts
receivable Managed call flow and responded to technical support needs of customers . Followed up with clients... com/in/richcunningham2 Professional Summary Technical Customer Service professional , with diverse...service Microsoft Office Multi tasking Software Support Client Management Account Management Training
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