Support.com Quail Valley,California
training and problem solving for consumers technology investments . Sales consulting using prescribed...computer problems . Using cutting edge computer technology to educate and advise about the solutions , ...11/2006 Lone Pine Corrals , Inc － Menifee , CA Technical Consultant Hunt and Fish License Agent . ACTIVE
Mcdonalds Corp. Quail Valley,California
Professional Summary I learned to be patient and attentive with difficult situations and stressful f...
Senior Product Support/Technical Analyst
Sentry Data Systems Quail Valley,California
Product Support Specialist Assisted customers with technical issues via email , live chat and telephone...Reduced technical escalations to management by 70% to only 3 per day . Promoted to Technical Analyst...application support for Sentinel and Sentrex applications Acted as first tier of escalation support for Product
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