Customer Service Representative, Administrative
all call center departments and properly directed inbound calls in phone queues to improve call flow...to 03/2013 Over the phone customer service in call center . Researched , calmed and rapidly resolved client...flow . Enforced service center policies , procedures and quality assurance measures . Trained new employees
Radio Shack Benicia,California
relations specialistService solutions expertCall center management experienceConflict resolution pro...service standardsService solutions expertCall center management experienceDedicated to process im
Pace Solano Benicia,California
Summary Efficient and strong - driven individual with more than ten years housekeeping experience , ...
Assistant Manager Inbound Sales
Fidelity National Home Warranty Benicia,California
etiquette . Skills Skilled in call center operations Call center metrics decoding aptitude Committed... Summary Call Center Representative with expertise providing customer support in high call volume en...challenging call center environment . Initiated operations improvements to improve overall call center
National 9 Inn Benicia,California
Summary Experienced call Center Representative versed in customer support in high call volume environments
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