(management team) for a new support center . Tier I/II/Premium Support Technical Analyst Dec 2006 to Jan..., Information Technology Information System Security September 2006 ITT Technical Institute Graduated...Science , Information Technology Computer Network Systems March 2004 ITT Technical Institute Awarded Capstone
Senior Service Desk / Tech Support Analyst
Information Technology Department Beaumont,California
hardware and resolved technical issues . Provided base level IT support to non - technical personnel within...Senior Service Desk / Tech Support Analyst 04/2013 to Current Information Technology Department – Ontario ...Professional Summary Talented Computer Technical Support Specialist | Helpdesk Technician seeking an
TAC Worldwide Beaumont,California
Windows 2000 on desktop and laptop computers . Technical Support Consultant 12/2001 to 03/2002 Cremation...network glitches and make proper corrections . Technical Support Analyst 03/2002 to 09/2003 VLH Legal Services...compliance , including year 2000(Y2K) . Provided technical support to end users , including resp . Software
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