Hotel & Hospitality workers are in high demand! Prepare for a great job in this fast-growing industry with a compelling resume. The resume examples below have been specifically designed for hotel & hospitality industry professionals and can be easily customized to meet your needs. Multiple templates and designs to choose from. Click on any of the resume examples below to take the next step in your hotel & hospitality career!
Front Desk Clerk: Resume Example
A front desk clerk is the first person to interact with customers, typically at a hotel. They perform administrative tasks and manage customer relationships, including receiving complaints, solving problems, organizing room service orders, arranging reservations, and checking in new guests.
An exceptional front desk clerk resume showcases strong customer service skills. Not only should this talent appear in your professional summary and skills section, but your work experience section should make it clear that you are passionate about providing stellar customer service.
Guests visit from all over, so if there are other languages you speak fluently, don’t forget to mention language skills and mention your level of proficiency.
Guest Service Representative: Resume Example
Hotel guest service representatives help check in new guests and answer their questions. They spend a lot of time on the phone helping customers make the most of their hotel experience.
First and foremost, a strong guest service representative resume must illustrate exceptional customer service skills. Share experience from your customer service jobs. But don’t stop there. You must also include your achievements in your past customer service positions.
If you are native to or very familiar with the surrounding area, be sure to include this in your resume. Guests will ask for recommendations for restaurants, shopping, and attractions and you’ll need to share multiple suggestions quickly.
Housekeeper: Resume Example
Housekeepers oversee the cleanliness and organization of a home or hospitality business. Their duties include basic cleaning tasks, such as vacuuming, dusting, mopping, and dusting. Often, they are also required to work on big cleaning projects, such as organizing a garage. In some circumstances, housekeepers perform cooking duties as well.
To craft an impressive housekeeper resume, you must emphasize the fact that you are hardworking and able to complete laborious cleaning duties and organizational challenges. Though it’s important to include this in your professional summary, the descriptions you write in your work history should exemplify this trait.
Additionally, your housekeeper resume should illustrate that you are detail oriented. Let hiring managers know that even a speck of dirt doesn’t get past you. Share positive customer feedback that supports your assertions.
Housekeeper Room Attendant: Resume Example
The housekeeper room attendant ensures that the hotel’s rooms are clean, well-stocked, and safe at all times. They must be aware of building regulations and the effects of cleaning chemical effects to prevent harming guests.
If you want to create a housekeeper room attendant resume that shines, emphasize your attention to detail. In your work history section, discuss professional successes you’ve earned thanks to your meticulous nature.
But don’t stop there! Soft skills are also essential in this position. Even though housekeeper room attendants have less contact with guests than other hospitality jobs, it’s important that you feel comfortable listening to and helping guests so emphasize your communication skills.
Night Auditor: Resume Example
The hotel night auditor checks in guests after hours. They must audit the guests’ arrivals and the new rooms occupied for day management’s records. In many cases, they are also responsible for closing the financial books at the end of the business day.
A solid night auditor resume must demonstrate the ability to work independently and at odd hours. If you’ve had other night jobs, mention those in your resume to demonstrate your ability to adapt to the schedule.
Showcasing your customer service skills is also important. Describe how you’ve helped customers solve issues in the past and how you’ve managed complaints. Let hiring managers know that you’re up for any customer service-related challenge.
Room Attendant: Resume Example
It’s the responsibility of the room attendant to make sure that the hotel’s rooms are ready for guests. This means that the rooms must be clean, well-stocked, and within safety regulations before guests enter.
To make a room attendant resume that gets noticed, emphasize your precision. Include accomplishments in your work history section that show off your detail oriented nature.
Soft skills are also vital in this position. As the room attendant, you have less contact with guests than other hospitality jobs, but it’s still crucial that you feel comfortable listening to and helping guests. Emphasize your communication skills.