The work history section of a sales associate's resume is the most important section because of the sales industry's focus on practical experience. Sales associates work in fast-paced retail environments every day, so it is essential to demonstrate to potential employers that you have the experience required to make sales, interact with customers and work as part of a team. Think of writing a resume work experience section as your first chance to impress a hiring manager with your salesmanship as you will be selling your career achievements and unique skill sets.
What to Include in a Sales Associate Resume Work Experience Section
When writing a resume work experience section, keep in mind that the first thing employers look for is past experience in a sales environment. Even if you do not have a background in sales, you can still highlight the related attributes of other positions you have held, such as customer service, the ability to work in a high-pressure environment and cooperation as part of a team. If a previous job as a customer service associate involved up-selling products to customers who came to you with problems, mention this when writing a resume work experience section for a sales associate job. Include any practical skills gained from otherwise unrelated jobs, such as cash register transactions and inventory management.
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How to Format a Sales Associate Resume Work Experience Section
You can format your sales associate work history in a variety of ways depending on your level of experience. A chronological work history section is preferable if most of your work experiences have been within the sales industry. If you do not have significant experience within the sales industry, consider a chrono-functional resume that includes a listing of your most relevant work experiences but focuses on the collective skill sets and attributes you have developed as an employee. This type of format helps diminish a lack of specific sales experience and showcases the traits that make you a capable sales associate candidate, such as good customer service, the ability to work under pressure and an outgoing personality.
Great Example of a Sales Associate Resume Work Experience Section
The following is an example of writing a resume work experience section that is designed to prioritize the most relevant experience while emphasizing related skills in other professions. Make sure to use strong action words to describe your responsibilities.
Saunders Department Store, Sales Associate, Lexington, NC
July 22, 2012 to May 10, 2013
Held responsibility for weekly merchandise sales goals, led sales associate team meetings and provided courteous, enthusiastic assistance to shoppers. Worked with supervisors to schedule sales associate shifts and reach team goals.
Blue River Clothing Company, Sales Associate, Lexington, NC
May 1, 2010 to July 20, 2012
Kept sales floor neat and organized, provided customer service and advice upon request, sold store credit and promoted holiday shopping specials.
Dailey's Automotive, Customer Service Representative, Bloomington, NC
May 15, 2013 to present
Maintain an orderly customer service station, answer phone calls, address customer problems and coordinate with store management.
Sales associate positions require a wide range of skills, many of which are determined by the specific area of sales you go into. Writing a resume work experience section that demonstrates your past sales experience makes it easy for employers to see how you are a qualified sales associate.
If you need more ideas and help to format a strong work experience section, the resources available on LiveCareer may prove useful.