Receptionists are among the most in-demand professionals in the American job market, and a work experience section is by far the most important part of a receptionist's resume. The work experience section is designed to highlight your most relevant career experience; however, this section can still be put to good use if you are relatively new to the profession. When writing a resume work experience section, it is critical to highlight your skills as a receptionist, showcase your valuable attributes and demonstrate why your abilities make you a great candidate for the position.
What to Include in a Receptionist Resume Work Experience Section
Because receptionists possess such a wide variety of skills, knowing which specific skill set to include in a job application is the key to successfully writing a resume work experience section. The most common skill, and an absolute necessity for most receptionist jobs, is communication. From answering phones to drafting important documents, receptionists are expected to successfully manage verbal and written communication. Highlight your communication skills by mentioning job experiences that required you to speak with customers and other professionals or to use your writing skills to communicate important ideas within an office setting.
Other crucial job-related skills to include when writing a resume work experience section are multitasking, organization, customer service and your ability to prioritize tasks. Receptionists are typically afforded a large degree of discretion in their daily activities, so it is essential to mention how you have successfully managed your time in past positions.
How to Format a Receptionist Resume Work Experience Section
When writing a resume work experience section, list any of the previous receptionist positions you have held in the past. Keep in mind that highly relevant positions are preferred. You may also include positions in a closely related field, such as personal or executive assistant jobs, because these positions utilize the same communication and organizational skills expected from a receptionist. If you have a considerable amount of experience working as a receptionist, prioritize the experience that is most relevant to the specific job you want. For example, when applying for a job as a receptionist at a law firm, emphasize your experience working at the front desk of a police department over your experience as a receptionist for a call center.
Great Example of a Great Receptionist Resume Work Experience Section
Keep this example in mind when writing a resume work experience section that lists varied job experiences in a context that is relevant to reception work.
Carson and Donovan Legal Associates, Receptionist, San Diego, CA
- May 2013 to present
- Responsible for taking calls, booking new client appointments and providing general information about the practice and basic legal proceedings. In-depth knowledge of personal injury and tax law. Organization of office supplies and event planning.
- The Miller Accounting Firm, Executive Assistant, San Diego, CA
- December 2010 to April, 2013
- Daily duties included answering phones, organizing the office, making copies of essential paperwork and assisting clients with appointment scheduling. Diligently recorded all meetings and provided general administrative support.
Writing a resume work experience section for a receptionist job requires you to tailor your experience to fit the job requirements of the position for which you’re applying.
The resources at LiveCareer may make this task easier by providing you with a helpful community of experts and plenty of tips and tricks that demonstrate how to format your work history and other receptionist resume sections.