As a receptionist, your skills are as important as your work experience because of the personal nature of the position. The skills section is the place in your resume where you can highlight the attributes that will make you the perfect candidate for a receptionist position. When writing a resume skills section, many add the section toward the end of their resume because they assume it is not as relevant as other sections. However, the skills section on a receptionist resume is very important because it tells hiring managers that you can effectively communicate with both the staff and the public while completing the tasks required in the receptionist role. Therefore, if you have a strong skills set, feature them prominently in your receptionist resume.
Should You Include a Skills Section in Your Receptionist Resume
Although your work experience and education demonstrate your ability to succeed in a receptionist position, employers may be looking for specific skills to ensure that candidates will be a good fit for their company's requirements. As a result, writing a resume skills section is one of the best ways to immediately show hiring managers that you have what it takes to perform well.
Adding a skills section to your resume is especially useful if your resume is more than one page long. Many hiring managers have a large number of resumes to review every day. Add your skills section high up on your resume's first page can help you get an interview faster. In addition, a skills section can serve as an alternative way of demonstrating your competence if you are lacking in significant experience or education.
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What to Include in a Receptionist Resume Skills Section
When writing a resume skills section, include relevant keywords that are in the position's job description. For example, if the receptionist position's job description highlights interpersonal communication, make sure to include related words in your skills section. Keywords are important because many companies use software to scan resumes for keywords that align with a position's job description.
A hiring manager is often looking for personality traits such as friendliness, adaptability and professionalism. Highlight these attributes to emphasize the fact that you will be able to maintain good relationships with employees of all levels, clients and the general public. Add your interpersonal and communication skills to this section.
Employers are also looking for job-related skills that will be used in the position. For a receptionist, these skills can include experience typing, filing and operating a PBX phone system. Include these skills to show your ability to hit the ground running when you get the position. In addition, list any transferable skills you acquired in other fields that are applicable to a receptionist position, such as knowledge of Microsoft Office.
Example of a Great Receptionist Resume Skills Section
Instead of presenting your skills in a block of text or paragraphs, add your skills to the section in list form. This format is easy to read and quickly provides the hiring manager with the relevant information needed to consider you for the position.
When you are writing a resume skills section, include the most desirable and relevant skills for the specific position. The following is an excerpt of a receptionist resume skills section, in bullet format:
- Customer service support
- Microsoft Office certified
- PBX and VoIP experience
- Administrative support
- Detail-oriented data entry
When writing a resume skills section, you may find the information on LiveCareer helpful. There you may find advice and other resources to help you create your ideal receptionist resume.