As you begin your search for a position working in hospitality, remember that the standards of writing a resume objective have changed in recent years. The objective statement by itself has been overdone, states the obvious and may bore a hiring manager who is responsible for reading dozens of resumes. Writing a resume summary statement is currently the trend, and this can be especially useful for launching a career in hospitality.
How You Used to Write a Hospitality Worker Resume Objective
Unlike writing a resume objective, which basically tells the hiring manager you want to be hired, writing a summary statement assumes your desire for work is known and moves on to describe why you, of all the candidates in their pool, will best fill their need. The summary statement proves this by quickly explaining how you plan to advance in the hospitality industry.
Writing a resume objective in years past has resulted in statements like "My objective is to begin working for a respected company in a position that allows me to grow the skills I've already gained in my professional experience," "I desire a position in your company that matches my skills" and "I wish to obtain this position in the hospitality industry and develop my career." Because all applicants have the same goal, it is nearly impossible to stand out with an objective statement. Writing a resume objective supplied accurate information, but it was not helpful in communicating particular insights about an applicant.
How to Write a Hospitality Worker Resume Summary Statement
The hospitality industry serves a broad range of clients. It is important to research your prospective employer's client base and to discover what industry-specific services they are known for so you can tailor your summary statement appropriately. Do the venues you're considering joining host community and civic events? Are they a trusted source of knowledge for tourists seeking hidden local gems? As you begin writing a summary statement to submit to their hiring manager, take the time to sit in their lobby and listen. By learning what their standard client expects and watching how the existing employees serve them, you'll discover what they really seek in the newest member of their hospitality team.
Once you know your target employer's needs and begin to understand their customers, you can start wording your summary statement with applicable strengths and skills you possess. Helpful information about your personality might mention your outgoing nature and willingness to help. Consider this example of a resume summary statement:
Enthusiastic front office attendant with three years' experience and great interpersonal skills. Adept at scheduling reservations, checking customers in and out and addressing customer complaints. Skilled in handling multi-line phone systems and database management.
Stylistic considerations are also important. Note that the example is in the first-person voice but does not use the actual pronoun "I." In fact, there should be no first-person pronouns anywhere in the resume. Also, know that fragments are not just accepted but encouraged for the sake of brevity. The average summary should be about four to six lines. While bullet points are fine in other sections of the resume, they are not allowed here.
Instead of writing a resume objective as applicants did years ago, work on perfecting your summary statement for a position in the hospitality industry. LiveCareer offers a host of complimentary resume samples, style tips, formatting guides and resume templates to help you put together a powerful summary statement and a stand-out resume.