The work experience section of a general manager's resume is usually scrutinized by hiring managers because it shows whether the potential candidate has the necessary experience to fill the role. When writing a resume work experience section for a general manager position, take special care to highlight any experience that falls in line with the position's job description. In addition to a solid education section and quantifiable management skills, writing an effective work experience section can convince an employer that you are the right person for the job.
What to Include in a General Manager Resume Work Experience Section
In general, most companies have very high standards when it comes to filling their management positions. If you want the hiring manager to consider you as a viable candidate, include examples of your management prowess and successes. For example, add the metrics that show a reduction in employee turnover, an increase in revenue or specific improvements in operations from each of your management positions. In some industries, such as the retail industry, listing the number of employees that you were actively managing can also help a hiring manager make a decision in your favor. When writing a resume work experience section for a potential general manager position, do not include information from more than 20 years ago to avoid making your resume too long. However, if you have relevant management experience from a position over 20 years ago, add that information to round out the section.
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How to Format a General Manager Resume Work Experience Section
Because a general manager position has specific criteria, such as the ability to manage employees and simultaneously maintain sales goals, your work experience section's format has to emphasize your relevant work history. If your previous work history consists primarily of upper management positions, then list your positions in reverse chronological order, which displays your most recent management position first. If, however, your job experience includes several non-management positions, add your most relevant positions first. In addition, prominently list the name of each position, the location of the company and the dates of employment when writing a resume work experience section. Adding this information front and center helps the hiring manager quickly scan the section and focus on each highly relevant position.
Great Example of a General Manager Resume Work Experience Section
When writing a resume work experience section, keep the content neat, short and digestible. After you get the interview, fully expand on your work experience section's content so that the hiring manager has a complete understanding of your capabilities.
The following is an example of a general manager resume work experience section for a restaurant general manager position. This example shows a work experience section using the reverse chronological format.
Pete's Steakhouse - General Manager - Hollywood, FL
Jan. 19, 2012 to present
Conduct daily department meetings to ensure employees maintain a high standard of customer service.
Provide assistance to employees, customers and vendors as needed.
Review daily and weekly department performance reports for any irregularities.
The Peachery - General Manager - Hollywood, FL
Feb. 4, 2009 to Jan. 10, 2012
Surpassed quarterly sales goals by 15 percent each year.
Conducted inspections to ensure staff compliance to industry safety standards.
Interviewed and trained new hires.
The Fine Diner - General Manager - Pembroke Pines, FL
June 14, 2001 to Feb. 1, 2009
Maintained employee schedule and assigned tasks.
Reconciled credit totals and submitted daily reports.
Performed a daily walk-through of the restaurant, which included refrigeration and stockroom areas.
The resources and tips on LiveCareer may help inspire you when writing a resume work experience section.