Being a waiter can be a difficult profession, and you should be prepared to be kept very busy if you land the job. For this reason, many hiring managers ask questions related to how well you will be able to handle the restaurant atmosphere to make sure you are truly the best fit for the job. Some of the most common questions that come up for waiter interviews are:
- Do you have experience working as a waiter?
· Describe a time where you dealt with a difficult customer.
· Do you have any relevant certifications or degrees?
- Can you work well with others?
These questions are not all-inclusive, and there is a lot more a hiring manager will want to know before hiring you. However, you should be prepared to answer these questions because your responses will be indicative of your ability to handle the job effectively.
Successfully Answering Interview Questions for Waiters
Waiters have a ton of responsibilities that they need to be conducting simultaneously, especially if they are working at a busy restaurant. Therefore, it is very common to be asked if you have any experience in the field. Never lie about how much experience you have. If you have worked as a waiter before, then feel free to provide that information. If this would be your first job in the industry, do not feel like you have lost out. You just need to be honest that you lack experience but that you enjoy working with people.
For any kind of job where you will be working with the public, you can expect to be asked how you would deal with an unruly patron during the interview. The example you give does not have to be specific to a restaurant, but it should show that you are capable of resolving conflicts and can reach conclusions in a way that is beneficial to everyone. You should prepare a story beforehand that describes a time where you handled a conflict effectively and produced great results. It is important to note that you should describe a time where a conflict was started not of your own doing. It should originate outside of your control, but you were still able to handle it.
Although you do not absolutely need a degree or certificate in order to get a job as a waiter, it can be beneficial to mention if you do have one. Getting a certificate in foodservice or food handling can be an excellent way to make yourself stand out in the interviewer's mind and remember you. Make sure to bring any certificates you might have to the interview in case the hiring manager asks for it. You can also talk about any special classes you took.
As a waiter, you will need to effectively communicate with customers and other members of the wait staff, so you will most likely be asked if you work well with others. Naturally, the answer to this question is "Yes," but you need to back that claim up with an example from a previous job. You should have a story prepared of a time you worked with others and delivered exceptional results. This will convince the interviewer that you can, in fact, work with other people.
Other Common Questions
When preparing answers and stories to tell for your interview, you should keep the following questions in mind as well:
· What are the most important qualities a server can have?
- How do you feel about tip sharing?
- Can you work nights / weekends?
· Would you consider yourself to be a patient person?
- Have you eaten here before?
· Are you comfortable working in a demanding environment?
There are numerous ways to get ready for a big interview, so do your homework, do plenty of research on the restaurant and come prepared with excellent responses.