Surviving a job hunt can feel tough. Trying to master your applications to get noticed among the masses is draining. That’s why our experts reviewed this Technical Support Supervisor resume sample to present you with some key tips that will help you bring out the best in your own sample. Heed this advice and you will be well on your way to landing your next job.
Always lead with a good summary
This is by far one of the most common mistakes in modern resumes. Traditionally, it was recommended to lead off with a simple mission statement. These days, it is usually considered to ditch the mission statement for a fully developed summary. The purpose of the resume, to get a job with the company, can be assumed. A better way to use that space is to introduce and sell yourself to the prospective employer. You can briefly mention some of your best attributes and begin the compelling painting of why you are a prime candidate. Wrong: Skilled assembler with strong background in structures and sub-assemblies. Quickly masters new processes, technologies and machinery. Right: Skilled assembler with a strong background in structures and sub-assemblies. Fast learner who quickly masters new processes, technologies and machinery. Experienced in diagnostic techniques, hardware and software repairs and training both IT and non-technical employees. The corrected example presents a more complete picture. It does a better job of representing the candidate in a positive light.
Use bullets for all lists
Sections that should typically incorporate the use of bullets are highlights, accomplishments and experience. In some cases there is enough information in the education section to also merit their use. When you do apply bullets, most lists should be three to eight points per column. The experience section is expected to have a bit more information, so five to eight points is a better goal. Regardless of the section, converting to bullets will make your resume much more accessible and readable, making it easier for hiring managers to give it due attention and retain the important concepts. Wrong: Clientlogic ? Kingstree, SC Resolved technical issues for clients Created employee training materials and procedures to teach in-house workers proper software and hardware protocols, over the phone and through e-mail Resolved technical issues for clients, over the phone and through e-mail. Performed desktop and laptop repairs Trained new employees in effective diagnostic and repair procedures. Troubleshot issues and resolved problems accurately and efficiently. Right: Clientlogic ? Kingstree, SC
A few other minor changes were made in this example and are worth noting. Redundant points were removed, as they reduce the impact of the section. Also note that every bullet point ends with a period, regardless of whether it is a complete sentence or not.
Each section needs to be developed enough to merit its inclusion
The point listed in this accomplishment section is very valuable and should definitely be included in the final draft. By itself, though, it does not justify its own header. The two simple solutions would be to either include the point in the experience or add enough points to fill out the rest of the segment. Like other sections, accomplishments should use bullets and have at least three items in the list. QuintCareer’s Resume Builder has everything you need to build your submission. Use its tools and you will have a professional quality resume in a matter of minutes.