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The medical field has been booming for decades with no signs of slowing down. The timing is as good as ever to push yourself into a better position. Our experts have reviewed a real Medical Customer Service Representative resume to bring you the best advice for maximizing your own resume. The following examples should help you steer clear of some of the most frequent pitfalls.
Write a strong summary
A simple overview statement is not the most powerful way to introduce you to a prospective employer. The summary where you get your only chance to convince a hiring manager to read the rest of your resume, so you really need to make it count. Wrong: Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Right: Dedicated Customer Service Representative with several years’ experience and a strong motivation to satisfy customers. Strong skills in active listening, organization and telecommunication. Well-practiced with computers, including Microsoft Office and spreadsheet management proficiency.
Do not list a high school diploma unless it is the highest level of education
If you went to college, the person reading your resume can safely assume you finished high school or an equivalent. This ultimately uses up resume space without making you look more hirable. Always be looking for ways to make the most of the very few words hiring managers are likely to spare you to impress them.
Use no more than seven to eight rows per column
When columns become too long, reading them begins to feel cumbersome. Grouping bullet points into more efficient rows and columns will improve the resume’s aesthetics and encourage the reader to view every point. Wrong: Core Strengths
Right: Core Strengths
By creating even columns the resume flows and reads better. Ensuring your potential employer reads your resume is why format matters more in these documents than most others.
Font size matters
Format has been mentioned several times already, but font may be the most important aspect of aesthetics. Small or oddly colored fonts are an easy way to get your resume skipped. The following example should make clear the difference between fonts below and above 10pt. Wrong: Customer Assistance
Right: Customer Assistance
You can have access to professional advice on your personal resume. Simply use QuintCareer’s Resume builder, and you will be well on your way to starting your next job.