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When you take charge of your career, you need a resume that shines. To lend a helping hand, we’ve taken a Hotel Customer Service Representative resume sample. We gave it to expert resume builders, and they found several common mistakes. Review the next few paragraphs so that you can avoid these errors as well. Think about the suggested ways to fix the problems to make sure your resume is in the best shape possible to make even the stingiest hiring manager smile.
Leave out references upon request
This resume sample says that references are available upon request. However, that’s a given. Of course your references are available upon request. Use that space better, and under no circumstances should you include the references themselves on your resume.
Do not include personal information
When you’re writing a resume, leave out details such as your date of birth, whether you’re married or single, have children and your nationality. (Exceptions exist if you’re writing an international resume, and that country has a different way of doing resumes.) So where does this sample go wrong? One of the first words, actuallyyoung as in young professional. It’s best to find another adjective to modify professional.
Limit the number of items per column in the Skills section
The Skills section is a good way to include key words and phrases for the industry in which you want to work. A table format is usually the best way to go, as it is easy on the eyes and enables you to organize lots of information in a small space. However, don’t go overboard like this resume sample does. You want no more than seven or eight items per column; column one on this resume has 11 items, and column two has 10. This job applicant could tweak her spacing to see if adding a third column is feasible. However, since many of these skills such as point-of-sale system operation are specific to customer service history and not the new career as a police officer that this job applicant seeks, she is better off trimming the list while keeping transferable skills.
Watch the length of your resume
The sample resume runs anywhere from two to three pages, depending on what font changes are made. That’s too long for a resume of this type, where the candidate has less than 10 years of work experienceand none of it in policing or a related field. Trimming this resume to one page is relatively straightforward after the applicant trims the length of the skills section, cuts out older jobs and removes the references upon request mention.
Keep an eye out for adverbs
In general, the resume does a good job in the work experience section of starting each bullet point with an action word. In a few cases, however, adverbs slip in. For example:
This could be changed to read:
Use past tense for past jobs, and present for current jobs
When you discuss past jobs, use past tense. This resume slips up on the very last job, using present tense for it. More troublingly, it uses past tense for the current job. Write about your current jobs in present tense; for example greet instead of greeted. After this applicant makes a few changes, her resume will be in great shape. To create a standout resume, trust the experts. QuintCareer’s Resume Builder will boost your chances of landing a job interview.