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Your resume is a crucial document for landing just about any job, but writing an effective one might seem difficult if you’re inexperienced. Our experts have reviewed this hospitality receptionist resume sample to identify some of the mistakes that most commonly occur in the real world. By reviewing the suggestions that we’ve made, you’ll be sure to avoid stumbling into these types of pitfalls when assembling your own resume.
List experience, skills, and key personality traits in your summary
Your overview or summary is a brief synopsis of your overall work experience, highlighting the types of jobs you have performed, what professional skills you possess, and who you are as a worker. It’s important to include specific information that will attract the attention of hiring managers, as opposed to simply listing off ideal qualities that an employee might possess. INCORRECT: Career Overview DedicHands-on, Hardworking, Highly motivated, High-performing, Innovative, Mature, Meticulous, Motivated, Multi-task-oriented, Organized, Outstanding, Performance driven, acted Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Enthusiastic customer service/telesales representative with in-depth knowledge of sales, and training. CORRECT: Dedicated and motivated customer service representative with two years of experience in apparel and shoe sales. Very experienced in cashiering, processing returns and exchanges, and assisting customers in finding the perfect products to meet their needs. Helpful, outgoing individual with strong knowledge of men’s and women’s fashions that enjoys making customers feel more confident. In the corrected sample, what was essentially a list of adjectives has been replaced by a more thoughtful picture of a real person and the type of work that individual is capable of performing. Remember to start by offering good, substantial reasons for an employer to look further into your resume.
List all previous employers in reverse chronological order with start and end dates
In this sample resume, the individual has started off their work experience section with a job performed in May of 2007 before going on to list several positions worked during 2013. You should always begin listing your experience with your most recent job first, and then continue backward chronologically. Be sure also to include both your start date and end date in order to display your time of service. It’s okay to include months and years only, provided your date format is consistent throughout. INCORRECT: customer service receptionist, 05/2007 Carolina lodge ? barnwell, sc Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Trained new employees quarterly.Computed accurate sales prices for purchase transactions.Guaranteed positive customer experiences and resolved all customer complaints. customer receptionist, 05/2013 ? 07/2013 Lowes ? manassas, va Took special orders in person and over the phone to generate of additional revenue.Generated leads for new sales through telephone and email contact with customers.Processed merchandise returns and exchanges. CORRECT: Customer Receptionist, 05/2013 ? 07/2013, Lowes ? Manassas, VA Took special orders in-person and over the phone to generate additional revenue. Generated leads for new sales through telephone and email contact with customers. Processed merchandise returns and exchanges. Customer Service Receptionist, 05/2007 04/2008, Carolina Lodge ? Barnwell, SC Maintained up-to-date knowledge of store policies relating to payments, returns, and exchanges, trained new employees quarterly, and computed accurate sales prices for purchase transactions. Guaranteed positive customer experiences and resolved all customer complaints. Notice that the two positions have been switched, and both now include start and end dates of employment. It’s also advisable to ensure that pronouns are capitalized and proper spacing is included.
Include variation in your work experience bullet points
Your work experience will probably be the longest section on your resume, so make sure it’s impactful. Try to steer clear of using the same words or phrases repeatedly, as you’ll notice in this resume. Even if you performed similar responsibilities between jobs, you need to find new ways to bring that information into the discussion. Make sure you also mention specific accomplishments, skills acquired, and contributions in addition to your core job duties. Using these recommendations, putting together your own standout receptionist resume should seem much more manageable. Use QuintCareer’s Resume Builder to create yours in just minutes.